Administration Support Officer - Prisoner Monies

The GEO Group; City of Melbourne; Sur place; AUD 62 000 - 67 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Free parking

Employee Assistance Program

Staff gym

Subsidised meals

Fitness Passport

Private health insurance discount

Résumé du poste

The GEO Group’s Ravenhall Correctional Centre is seeking an Administration Support Officer for Prisoner Monies to provide essential financial and clerical support within the Finance & Administration team. You will manage prisoner money accounts, process payments, maintain records, and support compliance with company policies while working in a secure, correctional setting.

Responsibilities include processing prisoner pays, balancing cash books, recording transactions, and coordinating

Qualifications

• Understanding of account principles and payroll functions.
• Proficient with spreadsheets and data entry.
• Experience with accounting software and policy procedures.

Responsabilités

• Process Prisoner pays and maintain ITAS/IPOS records.
• Balance and record receipts through electronic cash book.
• Oversee Prisoner Monies accounts and related recordings.
• Record prisoner telephone-related monies and audit compliance.
• Manage transfers, disbursements and weekly float reimbursements.

Connaissances

Accounting basics

Payroll knowledge

Spreadsheet skills

Accounting software

Deadline driven

Formation

Certificate IV in Accounting

Description du poste

Administration Support Officer - Prisoner Monies

Location: Ravenhall

Support Safer Communities in a purposeful, professional and team-focused Correctional environment

Hands-on training and development opportunities.

Full Time Opportunity. Salary $62,000 to $67,000 plus Superannuation (salary based on experience)

About The Opportunity

As the Administration Support Officer - Prisoner Monies you will provide essential administrative support for managing prisoner's money accounts as part of the Finance & Administration team. This role ensures all financial transactions and records are handled accurately and in line with organisational, corporate and contractual requirements.

Your Key Impact Areas

• Process Prisoner pays as recorded in Gateway and maintain ITAS database.
• Prepare, balance, and record receipts through an electronic cash book to the bank statement and ledger for the Prisoner Monies Account.
• Oversee all matters relating to Prisoner Monies Account and receipt of monies.
• Oversee all matters relating to the correct recording of Prisoner Monies in relation to prisoner telephone calls and the verification of same against End of Day Audit Reports.
• Manage Prisoner Monies for transfer to other Centres, discharge, and prisoner requests.
• Prepare and record payments through ITAS and cash book, as well balancing and reimbursing weekly float.
• Handle all telephone inquiries from Unit Managers, prisoner’s relatives and other Centres in relation to Prisoner Monies Account matters.
• Manage all tasks in a timely manner ensuring internal and external deadlines are met.
• Provide relief in all required administrative tasks, including daily filing and archiving of files.
• Attend to other duties as directed by the Finance and Administration Manager.
• Ensure compliance with all Company Policies and Procedures and the Governance, Risk and Compliance Manual.

For more information about the role, please review the Position Description.

Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system that spans in-custody treatment through to post-release support. With diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations, the work is both challenging and deeply meaningful.

Working in this role means playing a central part in GEO’s mission to help people turn their lives around and supporting the teams who deliver that impact every day.

Please note: This role is based within correctional settings and will involve direct engagement with prisoners. A security clearance is required.

For more information about our organisation visit our website www.geogroup.com.au

About You

• Demonstrated understanding of account principles, and payroll functions.
• Proven spreadsheet and keyboard skills.
• Ability to understand and apply skills with accounting software package, including applying policies and procedures under a database.
• Ability to meet deadlines and impart knowledge of systems, procedures, and policies to colleagues.
• Certificate IV in Accounting.

The Rewards: Investing in Your Career and Wellbeing

Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:

• Competitive salary and free parking
• Employee Assistance Program
• Staff gym
• Subsidised meals
• Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
• Discounted Private Health Insurance (Medibank Private)

Ready to step in and be the organised force behind this unique role

Pre-employment checks include:

• In-person or virtual interview
• Reference checks
• Fit2Work and National Police Certificate
• Pre-employment medical and fitness assessment

Please note that clearance processes can take 6–8 weeks.

For more information, contact:
***************@geogroup.com.au

Applications close at 11:59pm, Monday 12 October 2026

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

We are always looking for people to join our company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE