Wellbeing Support Facilitator

The GEO Group; City of Melbourne; Presencial; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Competitive salary

Free parking

Employee Assistance Program

Staff gym

Subsidised meals

Descripción de la vacante

The GEO Group Australia’s Ravenhall Correctional Centre is seeking a Wellbeing Support Facilitator to deliver life-skills and wellbeing programs, guiding participants towards meaningful personal development and successful reintegration. You will work with GEO staff and partners to tailor interventions and monitor progress, in a supportive, outcomes-driven environment.

Permanent role in VIC, on-site location, with professional development opportunities and a strong focus on reducing re-offending

Formación

• Experience delivering personal development or psychoeducational programs.
• Ability to engage with individuals with complex needs and challenging behaviours.
• Experience using screening tools to identify needs and goals.
• Strong record-keeping and outcome monitoring practices.
• Excellent communication and interpersonal skills.

Responsabilidades

• Deliver group life-skills and wellbeing programs.
• Strengthen cognitive, problem-solving and resilience skills.
• Identify participant needs and connect to relevant programs.
• Monitor engagement and progress for case management.
• Create a safe, engaging learning environment.
• Collaborate with staff and Alliance Partners.
• Maintain accurate attendance and progress records.
• Participate in supervision and training.
• Work independently and in a multidisciplinary team.
• Build relationships with custodial and non-custodial staff to support continuity of care.

Conocimientos

Life-skills facilitation

Engage with complex needs

Screening tools

Record keeping

Communication

Educación

Rehabilitation/Wellbeing discipline

Descripción del empleo

Support individuals to build resilience, improve wellbeing, and create positive pathways toward successful reintegration.

Help people overcome challenges, build strengths, and achieve positive outcomes for their future.

At Ravenhall Correctional Centre, Rehabilitation and Reintegration Services is creating exciting new opportunities for people who want their work to make a real difference.

Our redesigned services brings specialist expertise closer to the frontline, strengthens support from custody to community and creates clearer pathways for professional growth. It is more connected, more responsive and built to achieve stronger outcomes for people with diverse and complex needs.

Bring your expertise, ideas and commitment to change. Join a collaborative evidence-based team shaping the future of rehabilitation and reintegration at Ravenhall Correctional Centre where your work changes lives, strengthens communities and makes a difference every single day.

About The GEO Group Australia

We are the country's leading provider of outsourced correctional services, operating in VIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. Our company is defined by us always acting with Integrity, showing everyone Respect without fail, being Accountable at all times, always being Agile and continuously looking for opportunities to be Innovative. For more information about our organisation visit our website www.geogroup.com.au

To view our videos, including the type of individuals we seek to join our business, click here.

About Ravenhall Correctional Centre

Ravenhall is Victoria’s largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, GEO Healthcare Plus, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

To learn more about Ravenhall Correctional Centre, click here.

About The Opportunity

The Wellbeing Support Facilitator supports participants to achieve meaningful personal development, wellbeing and reintegration outcomes. The Wellbeing Support Facilitator can use screening tools to identify needs and strengths, establish achievable goals, and connect participants with programs that build practical life skills, confidence, communication, resilience and readiness for successful community reintegration.

Working collaboratively with GEO staff and a range of internal and external stakeholders, the Wellbeing Support Facilitator coordinates targeted interventions that increase engagement, support progress towards identified goals and contributes to sustained positive reintegration outcomes.

As the Wellbeing Support Facilitator you will:

• Deliver high-quality, group-based life skills and wellbeing programs that support participants to achieve identified goals and strengthen their readiness for successful community reintegration.
• Use activity-based programs and resources to strengthen participants’ cognitive, critical-thinking and problem-solving skills, supporting greater confidence, resilience and independent decision-making.
• Use screening tools and other relevant information to identify participants’ needs and strengths, support achievable goal development, and prioritise access to relevant personal development and wellbeing programs.
• Monitor and communicate participants’ program engagement, progress towards identified goals and completion outcomes to inform coordinated case management, placement and reintegration planning.
• Create a safe, supportive and engaging learning environment that promotes participation, self-reflection, accountability and sustained behavioural change.
• Collaborate with GEO staff and Alliance Partners to coordinate targeted interventions, reduce barriers to participation and provide an integrated response to identified needs.
• Maintain accurate and timely screening, attendance, participation, progress and completion records to support outcome monitoring, reporting and continuous program improvement.
• Participate in team meetings, supervision and training to strengthen practice quality, maintain professional capability and improve participant outcomes.
• Work independently and as part of a multidisciplinary team to deliver timely, consistent and participant-focused services.
• Build effective working relationships with custodial and non-custodial staff, Health Services and other Alliance Partners to support continuity of care and sustained reintegration outcomes.

Your Skills & Experience

To be successful in the role of Wellbeing Support Facilitator you will have:

• Demonstrated experience facilitating personal development, life skills, psychoeducational or other capacity-building programs that achieve defined participant outcomes.
• Demonstrated ability to engage and work safely with people who may present complex needs or challenging behaviours, while supporting participation, accountability and positive behavioural change.
• Demonstrated knowledge of, and experience using, screening tools to identify participants’ needs and strengths, inform achievable goals, and guide access to relevant programs, or the demonstrated ability to acquire these skills.
• Demonstrated professionalism, sound compliance practices and attention to detail in maintaining accurate records and supporting reliable outcome monitoring.
• Highly developed communication and interpersonal skills, with the ability to build effective relationships, encourage participant engagement and communicate progress to relevant stakeholders.
• Demonstrated ability to develop, implement and adapt responsive programs and interventions that address identified needs and support measurable participant outcomes.
• Strong organisational and time-management skills, with the ability to prioritise screening, program delivery, follow-up and reporting requirements to support timely participant progress.
• Strong problem-solving and critical-thinking skills, supported by a practical, solutions-focused approach to reducing barriers, responding to emerging needs and improving participant outcomes.

Desirable

• A qualification in a discipline relevant to rehabilitation, wellbeing, education, community services or program facilitation.
• Experience delivering programs or services in a correctional or other secure environment.
• Demonstrated understanding of the transition and reintegration issues affecting prisoners, including factors that influence engagement, goal achievement and continuity of care

About the Benefits

• Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:
• Role diversity and internal career progression opportunities
• Ongoing funding for professional development opportunities (including further education sponsorship)
• Support with Professional Registration costs
• Flexible working arrangements
• Competitive salary and rewards scheme
• Free parking
• Employee Assistance Program
• Staff gym
• Subsidised meals
• Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
• REACH Program
• Discounted Private Health Insurance (Medibank Private)
• VCEA (Victorian Correctional Employees Association)

Please note: Only permanent Australian residents, Australian citizens or candidates with unrestricted visas and the right to work in Australia are eligible to apply for these positions.

To be considered for this role, applicants must submit a cover letter and a current resume.

For any enquiries, or to discuss these positions in more detail please contact Recruitment at ***************@geogroup.com.au

Aboriginal and Torres Strait Islander applicants are highly encouraged to apply

Applications close at 11:59pm, Monday 9th November 2026 and will be reviewed on a rolling basis. The GEO Group reserves the right to close this vacancy before the specified closing date; therefore, early applications are encouraged.

We are always looking for people to join our company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE

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