Administration Support Officer - Child Family and Priority Populations

NSW Health; Sydney; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Education opportunities via Education&

Employee Assistance Program (EAP)

Fitness Passport

Job summary

NBMLHD in Cranebrook is seeking an Administration Support Officer to assist the Child Family and Priority Populations team. You will handle reception duties, patient lists, typing, scanning and maintain electronic records while coordinating appointments and preparing reports.

The role emphasises strong organisation, communication, and attention to detail in a busy healthcare environment, with a supportive team and opportunities for professional development.

Qualifications

• Experience with healthcare records is advantageous.
• Experience taking minutes and keeping accurate meeting records.
• Proficiency with MS Office and record-keeping systems.

Responsibilities

• Perform reception and general administrative tasks for the unit.
• Prepare patient lists, typing, photocopying, scanning and maintain electronic records.
• Coordinate, schedule and monitor client appointments; assist with reports and spreadsheets.

Skills

Organisational skills

Communication skills

Attention to detail

Prioritisation

Tools

Content Manager

iPM

Cerner

Microsoft Office

Oracle iProcurement

HealthRoster

Job description

Administration Support Officer - Child Family and Priority Populations

Location: Cranebrook Community Health Centre

Remuneration: $37.27 - $38.44 per hour

Applications Close: 24/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people’s homes, other community venues as well as virtual care (telehealth).

An exciting opportunity is available for an Administration Support Officer to join our Child Family and Priority Populations team. This role is responsible for providing day-to‑day administrative support to ensure the efficient and effective delivery of services within the unit/department. Working as part of a supportive team, you will undertake a variety of administrative tasks including reception duties, preparing patient lists, typing, photocopying, scanning and maintaining accurate electronic records. You will also be responsible for coordinating, scheduling and monitoring client appointments, preparing reports, and maintaining spreadsheets and other administrative systems to support service operations.

The successful candidate will have strong organisational and communication skills, a high level of attention to detail, and the ability to manage competing priorities in a fast‑paced environment. You will work under broad supervision and be provided with the opportunity to exercise initiative and judgement in applying established work practices and procedures, while ensuring compliance with relevant administrative guidelines and processes.

This is a rewarding opportunity for a motivated and customer‑focused administration professional who enjoys working collaboratively and contributing to the delivery of high‑quality healthcare services.

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Demonstrated knowledge of record keeping practices, including a good understanding of corporate records systems & knowledge of record keeping practices, with specific knowledge of healthcare records systems such as Content Manager, iPM, Cerner an advantage.
• Demonstrated well developed verbal and written communication skills, with experience in minute taking and preparing accurate meeting records.
• Strong computer skills, with demonstrated experience in using the suite of Microsoft Office products and experience in the use of online procurement and staff rostering systems, with experience in Oracle iProcurement, Cosnet, HealthRoster or other proprietary software an advantage.
• Well-developed organisational, prioritisation and time management skills with demonstrated ability to use initiative and judgement in managing day‑to‑day operational activities

Additional information:

• For role related queries or questions contact Robert Wardle on *************@health.nsw.gov.au
• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit the Stepping Up website
• NBMLHD is committed to implementing the child safe standards.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.