Administration Support Officer

Village Early Education; Wodonga; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Professional development

Career advancement

Employee wellbeing program

Childcare discounts

Uniform provided

Flu shot

Job summary

Village Early Education Wodonga is seeking an Administration Support Officer to assist the Director and Centre team with day-to-day administrative tasks. The role focuses on frontline reception, parent communications, enrolments and accurate record-keeping in a busy childcare environment.

Based in Wodonga, you will contribute to smooth operations, support the CCS process, and help ensure a caring, well-organised service for families and staff alike.

Qualifications

• Excellent written and verbal communication is essential.
• Organisational skills to manage diverse admin tasks efficiently.
• Ability to work autonomously with a proactive approach.
• Experience with childcare management systems and CCS processing is preferred.

Responsibilities

• Provide day-to-day administrative support to the Director and Nominated Supervisor.
• Answer phone calls and handle parent queries.
• Manage parent accounts, bookings and CCS processing.
• Process new enrolments and manage orientations.
• Maintain regulatory documentation filing.
• Support Centre Manager with administrative duties as required.
• Order and maintain stock levels across the service.

Skills

Strong communication

Organisational skills

Autonomous work

Customer service

Team collaboration

Tools

Microsoft SharePoint

MS Office

Childcare management system

Job description

Village Early Education Wodonga is a welcoming long day care centre with strong ties to its local community and a genuine focus on creating positive experiences for children, families and our team. We are seeking an organised, approachable and proactive Administration Support Officer to join our team and help keep things running smoothly behind the scenes.

As a family-owned and operated business, Village has a strong sense of connection, where people matter and everyone plays an important role in our success. Our Wodonga centre shares a close relationship with our sister centre's in Baranduda, creating opportunities for collaboration, shared learning and a strong sense of community across both teams.

What makes Village unique is the support behind our centres. Our dedicated Support Team works closely with our Centre teams, providing guidance, resources and practical support to help everyone do their best work. You'll be joining an organisation where relationships matter, teamwork is valued, and you can make a meaningful contribution to the day-to-day experience of our staff and families.

At Village, we are committed to creating safe, inclusive and nurturing environments where children can learn, grow and thrive. Child safety and wellbeing are at the heart of everything we do, and we take our responsibilities seriously.

Our values of fairness, persistence, growth, inspiration and gratitude guide how we work together, support our families and build strong relationships with our communities.

As an Administration Support Officer at Village Early Education, your responsibilities will include...

Responsibilities

• Providing assistance and support to the Director/Nominated Supervisor in managing the day-to-day operational & administration responsibilities.
• Answering the phone and attending to parent queries
• Managing parent accounts including bookings and CCS processing
• Processing new enrolments including the management of orientations
• Managing the filing of regulatory documentation
• Provide support to the Centre Manager in all administrative duties as required
• Ordering and maintaining necessary stock levels across the service

Requirements

• Strong communication skills, both written and verbal
• Proficiency in Microsoft SharePoint and all Microsoft programs
• Excellent organisational skills and ability to work in a systematic and autonomous manner
• Experience with childcare management systems
• Strong understanding of childcare subsidy
• Ability to prioritize
• Energetic and with a positive can-do attitude
• Current Working with Children Check (or willing to obtain one)

Benefits

• Competitive salary based on experience, qualifications, and performance.
• Opportunities for professional development and growth.
• Career advancement within a growing and dynamic organisation.
• Employee Wellbeing - access to Employee Assistance Program, paid first aid and flu shot.
• A rewarding role where your contributions make a real difference.
• Childcare discounts for your own children.
• Uniform provided.