Childcare Administration Officer

seek.com.au; Brisbane; On-site; AUD 55,000 - 68,000; Full time

Job summary

seek.com.au is sourcing an enthusiastic administration and educator for an established early learning centre in Marsden. The role combines front-office administration with occasional on-the-floor support to maintain educator-to-child ratios and assist with staffing coverage.

You will welcome families, manage enrolments and attendance records, handle family accounts and communications, and align with the Centre Director and leadership team on daily operations.

Qualifications

• Certificate III or Diploma in Early Childhood Education and Care (or ACECQA-approved equivalent).
• Experience in childcare administration, enrolments or accounts.
• Strong communication with families and capacity to conduct tours and respond to enquiries.
• Proficiency with childcare management platforms (Xplor, Storypark) is advantageous.
• Excellent organisation and ability to manage competing priorities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage day-to-day centre administration and support Centre Director.
• Welcome families, answer calls, and respond to enquiries.
• Conduct tours and assist with enrolments.
• Manage enrolment enquiries, waitlists, bookings and attendance.
• Support family accounts, fees, and balances.
• Maintain accurate records and administrative systems.
• Assist with rostering and staff attendance.
• Support centre events and family communications.
• Provide on-the-floor support when required, including breaks.

Skills

Childcare administration

Communication with families

Staff rostering

Attention to detail

Time management

Independent work

Education

Certificate III in Early Childhood Education and Care

Diploma in Early Childhood Education and Care

Tools

Xplor

Storypark

Job description

This is a combined administration and educator position at an established early learning centre in Marsden. The majority of your time will be spent off the floor supporting the Centre Director and leadership team with daily administration and operations. While primarily administration-focused, you will also provide on-the-floor support when needed, including assisting with staffing coverage, breaks and maintaining educator-to-child ratios.

Key responsibilities

• Managing day-to-day centre administration and providing support to the Centre Director and leadership team
• Welcoming families and visitors, answering phone calls and responding to enquiries
• Conducting centre tours for prospective families and assisting with enrolments
• Managing enrolment enquiries, waitlists, bookings and attendance records
• Supporting family accounts, fee enquiries, payments and outstanding balances
• Maintaining accurate records, documentation and administrative systems
• Supporting staff rostering, attendance records and general operational requirements
• Assisting with family communications, newsletters and centre events
• Assisting with compliance documentation and ensuring administrative requirements are completed
• Providing on-the-floor support when required, including covering breaks and assisting with daily staffing needs

About you

• A Certificate III or Diploma in Early Childhood Education and Care (or an ACECQA-approved equivalent qualification)
• Previous experience working in an early childhood education and care setting
• Experience in childcare administration, enrolments or accounts would be highly regarded
• Confidence communicating with families, conducting centre tours and managing enquiries
• Strong computer skills and the ability to learn new systems
• Experience with Xplor, Storypark or similar childcare management platforms would be an advantage
• Excellent organisational skills and attention to detail
• Strong communication, problem-solving and time management skills
• The ability to work independently and manage competing priorities
• A flexible, team-focused attitude and willingness to support educators on the floor when required

Primarily off-the-floor administration position with a combination of educator responsibilities

A varied and rewarding role where no two days are the same

The opportunity to work closely with an experienced and supportive leadership team

Opportunities for professional development and career growth

A welcoming, collaborative and family-focused team environment

The opportunity to contribute to the daily operations and continued growth of an established early learning centre