Administration Supervisor - Emergency Department

Queensland Health; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Superannuation (12.75%)

Job summary

West Moreton Health is seeking an Administration Supervisor to coordinate and manage a client-focused service within the Emergency Department at Ipswich Hospital. The role provides a professional reporting line for Emergency Department administrative staff and supports daily operations.

The ideal candidate will demonstrate expertise in managing an administrative environment, including direct supervision of approximately 23 FTE, strong IT skills, and high-level written and verbal communication.

Qualifications

• Demonstrated expertise in managing an administrative environment.
• Ability to supervise staff and provide a clear reporting line.
• Strong IT skills and high-level written and verbal communication.

Responsibilities

• Coordinate and manage the delivery of a client-focused service within the Emergency Department.
• Provide professional HR reporting line for ED administrative staff.

Skills

Administration management

Staff supervision

IT systems

Communication

Relationship building

Autonomous planning

Job description

Start a new journey with West Moreton Health!

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acutecare, oral health, mental health and other specialised services, including prison and youth detention health services,and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

To read more on what it's like to work for West Moreton Health:

What it's like to work with us | West Moreton Health

About the role

The role of Administration Supervisor will coordinate and manage the delivery of a client focussed service within the Emergency Department, Ipswich Hospital. This position will provide a professional and human resource reporting line for Emergency Department administrative staff.

About you

The ideal person for this role will be someone who can demonstrate the following:

• Demonstrated expertise in management of an administrative environment including the capacity to supervise and support staff as required This role has direct supervision of approximately 23 FTE.
• Demonstrated highly developed administration skills including utilisation of contemporary information technology systems,
• Demonstrated high level of written and verbal communication skills.
• Demonstrated ability to build and sustain relationships with team members, staff at all levels and patients.
• Demonstrated ability to work autonomously to plan, prioritise tasks, meet deadlines and be adaptable in a teamwork environment.

Mandatory Requirements

• Participate in a 24/7 On Call Roster (including over weekends and public holidays).
• It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment as required by Health Employment Directive No. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.