Administration Officer - Chronic Conditions

Queensland Health; Ipswich City; On-site; AUD 55,000 - 70,000; Full time

Job summary

West Moreton Health is seeking an Administration Officer to support the Chronic Conditions team in the Heart Failure, Lung Health and Cardiac Rehabilitation Services. You will provide high-level administrative support and outstanding customer service, and assist in efficient scheduling for Consultants and Clinicians.

Join a dedicated public health team in a fast-growing region, with opportunities for professional development and a supportive work environment focused on safe, patient-centred care.

Qualifications

• Experience in similar administrative roles.
• Strong interpersonal, negotiation, problem solving, and communication skills.
• Ability to prioritise and coordinate activities in a team environment to meet deadlines.
• Experience with Microsoft Office and relevant health software (ieMR, Medi Records, ESM, HBCIS).

Responsibilities

• Provide high-level administrative support and customer service to the Heart Failure, Lung Health, and Cardiac Rehabilitation Services.
• Ensure efficient scheduling of appointment times for Consultants and Clinicians.

Skills

Interpersonal skills

Negotiation

Problem solving

Oral and written communication

Team coordination

Time management

Tools

Microsoft Office

ieMR

Medi Records

ESM

HBCIS

Job description

Administration Officer - Chronic Conditions

Join our dedicated Chronic Conditions team at West Moreton Health!

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acutecare, oral health, mental health and other specialised services, including prison and youth detention health services,and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

About the role

This position provides a high level of administration support and customer service to the Heart Failure, Lung Health, and Cardiac Rehabilitation Services. This position provides efficient utilisation of appointment times for Consultants and Clinicians.

About you

The ideal person for this role will be someone who can demonstrate the following:

• Experience and demonstrated achievement in similar roles.
• Well-developed interpersonal, negotiation, problem solving, oral and written communication skills.
• Ability to prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
• Ability in the use of Microsoft Office programs and the ability to acquire knowledge of relevant software packages (e.g. ieMR, Medi Records, ESM, HBCIS).

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.