Administration Services Manager, Trauma & Orthopaedics Ops

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; AUD 61,000 - 81,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an Administration Services Manager (Band 5) to support the Deputy Head of Operations and Service Managers within the Trauma & Orthopaedics Care Group. The role involves managing secretarial/administrative staff, coordinating the Medical Roster, and shaping the administrative service to deliver high-quality patient care.

The post holder will develop and implement training, organise workload, and drive continuous improvement across

Qualifications

• Experience of clinical administrative systems.
• Experience of managing staff within a busy environment.
• Understanding NHS priorities advantageous.

Responsibilities

• Manage secretarial/administrative staff and workload planning within the team.
• Coordinate and manage the Medical Roster to provide an efficient service.
• Develop and deliver high-quality training to administration staff.
• Provide weekly and monthly planning reports to monitor cross-cover arrangements.
• Ensure compliance with policies including the 18-week pathway.

Skills

Staff management

Administrative systems

Workload planning

Diary management

Training delivery

Project management

Tools

Word processing

Audio typing

Database systems

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking an Administration Services Manager (Band 5) to support the Deputy Head of Operations and Service Managers within the Trauma & Orthopaedics Care Group. The role involves managing secretarial/administrative staff, coordinating the Medical Roster, and shaping the administrative service to deliver high-quality patient care.

The post holder will develop and implement training, organise workload, and drive continuous improvement across