Administration Officer - Wards Reliever

Queensland Government; Townsville City; Presencial; AUD 57.000 - 63.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

4 weeks annual leave (pro rata)

12.75% employer superannuation

Descripción de la vacante

Queensland Government is seeking an Administration Officer to support Wards Administration at Townsville University Hospital. The role requires handling confidential patient information with empathy, coordinating administrative tasks, and working across Medical Wards and Clinical Information Administration Services.

The temporary part-time position up to 3 months (38 hours per fortnight) offers flexible work arrangements and a pro‑re nata extension possibility, with a supportive team and a focus

Formación

• Demonstrated ability to maintain patient confidentiality and deliver patient-centered administrative support.
• Ability to work independently with limited supervision and within a multidisciplinary team.
• Strong communication and organizational skills in a fast-paced hospital setting.

Responsabilidades

• Provide administrative support to Medical Wards and Clinical Information Administration Services.
• Coordinate day-to-day administrative operations ensuring accuracy and privacy.
• Engage with stakeholders to support workflow, data entry and record management.

Conocimientos

Patient-focused care

Team collaboration

Conflict management

Herramientas

Microsoft Office 365

Hospital information systems

Descripción del empleo

About the opportunityAre you passionate about making a meaningful impact in healthcare? Clinical Information Administration Services has an exciting opportunity in Wards Administration at Townsville University Hospital where you will contribute to delivering exceptional person-centered care to patients, their families and the community.The Administration Officer plays a crucial role in providing administrative support within a fast-paced hospital environment. As a vital member of the administrative team, you will collaborate with stakeholders to manage and coordinate the day-to-day administrative operations in Medical Wards and the wider Clinical Information Administration Service. A high level of professionalism and empathy must be maintained while adhering to strict confidentiality guidelines.This role encompasses shiftwork, including afternoon shifts, weekends and public holidays as we ensure round-the-clock support to meet patient needs.Apply today to embark on a rewarding opportunity within the Clinical Information Administration Services team.This is a Temporary part-time role up to 3 months, working 38 hours per fortnight. There is a possibility of an extension - not exceeding 12 months.The ideal applicant will be someone who has proven ability and can demonstrate the following:Demonstrated experience and high-level skills using the Microsoft Office 365 suite and corporate/patient information systems and databases.Integrity: Demonstrates sound decision making, proven ability to work effectively as an individual with limited supervision and collaboratively within a multidisciplinary team, and ensures work output and decisions are ethical and of a high standard.Compassion: Demonstrates patient/client focus, patience, understanding, confidentiality and can navigate through ambiguity, including the ability to deescalate difficult situations.Accountability: Demonstrated ability at engaging in coordinating tasks and workflow, is action oriented, takes ownership, drives results and delivers exceptional person-centred care to patients, families and the community.Respect: Demonstrated high level interpersonal skills with the proven ability to manage conflict, communicates appropriately and proficiently, and actively participates in a working environment supporting equity and diversity.Engagement: Proven ability to collaborate within a team to cultivate a strong unity, build effective relationships with diverse personalities and adapts to meet the needs of a changing work environment.Role requirementsThis is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.Please refer to the Role Description for further details.About your new employerJoin a dynamic and forward-thinking healthcare organisation that delivers high-quality services across a diverse and complex environment. Enjoy flexible work arrangements, a focus on employee wellbeing, and the opportunity to build your career while maintaining a healthy work/life balance in a vibrant and welcoming community.Competitive salary and benefits:We offer attractive remuneration packages and generous leave entitlements.Salary range: $41.17 - $45.79 p.h. (AO3)4 weeks annual leave (pro rata) with 17.5% loading12.75% employer contribution to superannuationLocality allowancePlus Salary Sacrificing options may be availableApply nowEnquiries are welcome: Cassie Dixon-Hazelton on [phone]Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV694610Applications close: Monday, 26 October 2026Unsolicited resumes from recruitment agencies will not be accepted.Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.