Administration Officer Planning and Growth

Cardinia Shire Council; Melbourne; Hybrid; AUD 73,000 - 84,000; Full time

Benefits offered by this job

Rostered day off

Hybrid & flexible work arrangements

Job summary

Cardinia Shire Council is seeking an Administration Officer in Planning and Growth to provide high-quality administrative support for planning permit applications, amendments and related processes. You will enter and maintain records across Council systems, prepare notices and letters, and coordinate referrals while delivering professional customer service.

The role offers exposure to both statutory and strategic planning within a collaborative team, with a hybrid working arrangement and a

Qualifications

• Demonstrated experience in general office administration within a fast-paced, customer-focused environment.
• Experience supporting statutory planning processes would be highly regarded.
• Clear written and verbal communication skills and the ability to build positive working relationships.
• Proficiency in Microsoft Office and the ability to learn new systems.
• Knowledge of planning, building or compliance matters would be advantageous but not essential.

Responsibilities

• Providing high-quality administrative support for planning permit applications, amendments, approvals, Planning Scheme Amendments and related planning processes.
• Entering and maintaining accurate information across Council systems, including records for applications, enquiries, referrals, submissions, objections and customer requests.
• Preparing and processing letters, permits, notices, certificates, submissions and other planning documentation.
• Coordinating referral, notification and submission processes in accordance with statutory and strategic planning requirements.
• Delivering responsive and professional customer service through telephone, counter and written enquiries.
• Processing fees, invoices and purchase orders accurately and within required timeframes.
• Supporting meetings, workshops, community consultation, reporting, historic record searches, VCAT matters and Planning Panels.
• Maintaining forms and templates and contributing ideas that improve administration, business processes and customer service.

Skills

Organisation & planning

Customer service

Written & verbal communication

Microsoft Office

Interpersonal skills

Education

Certificate in Business (Office Administration)

Tools

Microsoft Office

Job description

Administration Officer Planning and Growth

• Starting salary of $72,541 per annum + super
• Full-time, ongoing opportunity
• Enjoy a monthly rostered day off and flexible, hybrid working arrangements.
• Develop specialist planning administration experience in a supportive and collaborative team.
• Help deliver planning services that support one of Victoria’s fastest-growing communities.

About us

As one of Victoria’s fastest-growing municipalities, Cardinia Shire Council is an innovative and community-focused organisation committed to delivering high-quality services for our residents. We are driven by curiosity, continuous improvement and a genuine passion for creating a thriving, connected and sustainable place to live and work.

We invest in our people and champion a culture where diverse perspectives are valued, learning is encouraged and every contribution can have a real impact. If you are motivated, community-minded and looking to build a meaningful career in local government, you will find opportunity and purpose at Cardinia Shire Council.

About the opportunity

Launch or grow your local government career in a role where your work will help shape the future of Cardinia Shire. Joining our Planning and Growth team, you will gain valuable experience, make a meaningful contribution to the community and build skills for a rewarding career.

This varied role offers meaningful customer contact, exposure to statutory and strategic planning, and opportunities to learn, contribute ideas and grow your skills within a collaborative team.

You will make an impact by

• Providing high-quality administrative support for planning permit applications, amendments, approvals, Planning Scheme Amendments and related planning processes.
• Entering and maintaining accurate information across Council systems, including records for applications, enquiries, referrals, submissions, objections and customer requests.
• Preparing and processing letters, permits, notices, certificates, submissions and other planning documentation.
• Coordinating referral, notification and submission processes in accordance with statutory and strategic planning requirements.
• Delivering responsive and professional customer service through telephone, counter and written enquiries.
• Processing fees, invoices and purchase orders accurately and within required timeframes.
• Supporting meetings, workshops, community consultation, reporting, historic record searches, VCAT matters and Planning Panels.
• Maintaining forms and templates and contributing ideas that improve administration, business processes and customer service.

What you will bring

• Demonstrated experience in general office administration within a fast-paced, customer-focused environment. Experience supporting statutory planning processes would be highly regarded.
• Strong organisational skills, attention to detail and the ability to manage competing priorities and deadlines.
• Clear written and verbal communication skills and the ability to build positive working relationships.
• Proficiency in Microsoft Office, confidence learning new systems and the ability to research, interpret and accurately record information.
• A proactive, improvement-focused approach that supports positive team and customer outcomes.
• A Certificate in Business (Office Administration), or equivalent experience, is desirable. Knowledge of planning, building or compliance matters would be advantageous but is not essential.

Why work with us

• Varied experience across statutory and strategic planning, community consultation and planning administration.
• Training and professional development opportunities to support your career growth.
• The opportunity to contribute to initiatives and service improvements that make a meaningful difference to the community.
• A workplace that supports wellbeing, work-life balance, sustainability and environmental stewardship.
• Discover these benefits and how we support and value our employees throughout their career journey.

Cardinia Shire Council is an equal opportunity employer committed toan equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you toadviseus at the time of application by contacting us on 1300 787 ***.

All successful applicants willbe requiredto undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role