Administration Officer - Pathology Queensland

Queensland Health; Toowoomba Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Career training and development

Flexible and diverse work culture

Generous leave entitlements

Job summary

Queensland Health is seeking an Administration Officer for the Pathology Queensland Toowoomba Laboratory Group. You will provide confidential administrative support and medical transcription services across anatomical pathology, autopsy, haematology and cytopathology reports.

This role requires fast, accurate typing, strong MS Word/Excel skills, and the ability to work in a collaborative, patient-focused environment with strict confidentiality and adherence to quality standards.

Qualifications

• Demonstrated knowledge of medical terminology and medical typing experience (pathology).
• Typing speed of 60 words per minute with high accuracy.
• Advanced typing/keyboard skills; proficient in Word, Excel and email systems.

Responsibilities

• Provide confidential medical transcription of anatomical pathology, autopsy, haematology and cytopathology reports.
• Interact effectively with patients, clients and stakeholders with diplomacy and discretion.
• Adhere to service quality standards, health and safety policies to ensure high-quality, safe services.
• Participate in the Statewide Medical Typing Pool.

Skills

Medical terminology

Typing speed 60 wpm

Microsoft Word

Microsoft Excel

Auslab knowledge

Tools

Auslab

Job description

Administration Officer - Pathology Queensland

As an Administration Officer, you will provide a high-quality client focused and confidential administrative support service to the Pathology Queensland Toowoomba Laboratory Group.

Key responsibilities include:

• To provide a confidential medical transcription service. This includes the typing of anatomical pathology, autopsy, haematology and cytopathology reports from electronic recordings and handwritten medical reports in a proficient manner to meet reporting deadlines.


• Interpersonal and communication skills with patients, clients and key stake holders, demonstrating diplomacy, integrity, discretion, and confidentiality when dealing with members of the public and interacting effectively with all staff within a multi-disciplinary environment.


• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.


• Participate in the Statewide Medical Typing Pool.


• Deliver effective administration services by contributing to a cohesive team environment, building and maintaining cooperative relationships, having the ability to adapt to change and contributing to quality improvement activities.


• Participate in the identification, development and implementation of quality and service improvement activities in accordance with National Association of Testing Authority/International Standardisation Organisation (NATA/ISO) accreditation/certification that enhance the delivery of Anatomical Pathology and Cytopathology services both within the Division and to external clients.

Role fit:

You will be assessed on your ability to demonstrate the following:

• Demonstrated knowledge of medical terminology and medical typing experience (specifically pathology).


• Typing speed of 60 words per minutes with 98% accuracy required.


• Advanced typing and keyboard skills and proficiency in contemporary computer applications such as Microsoft Word, Excel and e-mail systems.


• Knowledge of or the ability to quickly acquire knowledge of the Pathology Queensland patient information system (Auslab).


• High level organisational skills and the ability to establish work priorities and meet deadlines in an environment of conflicting priorities.


• Well-developed interpersonal and communication skills, including the ability to work as an effective team member with a willingness to assist others.

Why work for us?

• Career training and development


• Flexible and diverse work culture


• Generous leave entitlements

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.