Administration Officer - Part Time

Village National; Moranbah; Presencial; AUD 34.000 - 44.000; A tiempo parcial

Descripción de la vacante

Village National in Moranbah, Queensland, is seeking a part-time Administration Officer to support front desk operations in the afternoons and evenings Tuesday to Thursday. The role emphasizes guest check-in/out, responding to inquiries and assisting the Administration Team and Site Management.

The ideal candidate lives nearby, has 1–2 years in a similar role, strong attention to detail, and excellent communication.

Formación

• 1–2 years in a similar administration role.
• Strong attention to detail and accuracy.
• Excellent customer service and reliability.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and related software.
• RSA certification preferred or obtainable.
• First aid certification is an advantage.
• Ability to work independently and as part of a team.

Responsabilidades

• Assist with administrative tasks such as scheduling bookings, check-ins/outs, reports and emails.
• Address guest-related matters as required.
• Handle confidential information with discretion.
• Communicate effectively with internal and external stakeholders.
• Maintain reception and office area.
• Perform other duties as assigned by management.

Conocimientos

Customer service

Attention to detail

Organization & time management

Communication skills

MS Office proficiency

Team player

RSA certification

First aid certification

Herramientas

Microsoft Office

RMS booking system

Descripción del empleo

We are currently seeking a part time Administration Officer for our fixed camps located in Moranbah. As a organized and detail-oriented person, you would work Tuesday to Thursday, assisting the team during the afternoons and evenings. The ideal candidate will primarily be responsible for dealing with front desk/reception guests, ensuring smooth check-in or out, responding to guest queries and supporting both the Administration Team and Site Management. This person will play a critical role in ensuring our guests have a positive experience at either of our locations.

This position will require you to live locally in Moranbah or within close proximity to the town. Providing great customer service and support to our clients and guests, we are looking for an individual who is not only reliable but knows the importance of and enjoys a customer facing position.

Responsibilities:

• Assist with administrative tasks such as scheduling bookings, check-in's (or outs), reports, guests maintenance issues and email - maintaining accurate records and files, both electronic and paper-based
• Dealing with guest related matters, as required
• Handle confidential information with discretion and professionalism
• Communicate effectively with internal and external stakeholders
• Maintain the reception and office area
• Perform other duties as assigned by management

The Ideal Candidate:

• Demonstrated experience in a similar role (1-2 years minimum)
• Attention to detail and accuracy
• Great customer service ethos and proven reliability
• Understanding of RMS system (booking system) preferred but not essential
• Strong organizational & time-management skills with an ability to multitask and prioritise
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other relevant software
• Ability to work independently and as part of a team
• Hold a RSA certification, or have the ability to obtain
• A current First Aid certification would also be an advantage

To learn more about our company, visit our website - https://villagenational.com.au/

What workplace culture means at Village National

Village National is committed to establishing a workplace culture where candidates and employees are treated fairly, with respect and dignity. We are an Equal Opportunity Employer and employment decisions at Village National are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, gender, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status protected by law.