Administration Officer - Part Time

TREFOIL CARE SERVICES; Ballarat; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Above-award pay

Superannuation

Paid leave entitlements

Professional development

RTO training

Job summary

Trefoil Care Services in Sebastopol (Ballarat region) is recruiting a Group Administration Officer. This office-based role supports three operating arms—care services, training and a rural business—by maintaining records, processing registrations and keeping the office running smoothly.

You will handle documents, schedules and communications with confidentiality and accuracy, ensuring compliance and efficient administration across the organisation. A friendly, professional approach is essential.

Qualifications

• Certificate III in Business or equivalent admin experience.
• Strong Microsoft 365 skills (Word, Excel, Outlook, Teams) and accurate data entry.
• Excellent attention to detail and confidentiality.
• Friendly, professional communication with people from diverse backgrounds.
• Ability to manage your own workload across competing priorities.

Responsibilities

• Greet visitors, students and clients; handle phone, email and mail enquiries.
• Create, scan, file and index documents in the management system.
• Maintain client, staff and student records; track credential renewals.
• Prepare enrolment paperwork, attendance records and training room setups.
• Maintain rural business records and keep approvals up to date.
• Draft correspondence, prepare agendas and take minutes.

Skills

Microsoft 365

Data entry

Attention to detail

Confidentiality

Communication

Workload management

Driver's licence

First Aid certificate

Education

Certificate III in Business

Certificate IV in Business

Tools

MS Word

Excel

Outlook

Teams

Job description

Permanent part-time | 2 days a week | Sebastopol | Varied admin across care, training and rural businesses

About us

Triquetra Visions Pty Ltd is a regional Victorian group founded in 2013. We operate three businesses: Trefoil Care Services (community nursing and support services), Triquetra Training Services (a Registered Training Organisation delivering nationally recognised training) and Beckinslea Enterprises (a diverse rural enterprise at Brewster). Our head office and training rooms are at Sebastopol, Ballarat.

About the role

Our Group Administration Officer is the organised, reliable centre of our office. You'll support all three of our businesses — care services, training and our rural enterprise — keeping records accurate, registers current and the office running smoothly.

This is a varied, office-based role for someone who enjoys detail, takes confidentiality seriously and likes knowing that their work keeps an organisation compliant and well run.

What you'll do

• Welcome visitors, students and clients; manage phone, email and mail enquiries.
• Create, scan, file and index documents in our Integrated Management System.
• Maintain client, staff and student records, and track credential and registration renewals.
• Prepare enrolment paperwork, attendance records and training rooms for delivery days.
• Keep livestock, animal breeding and other rural business records up to date.
• Draft correspondence, prepare agendas and take minutes.

What you'll bring

• Certificate III in Business or equivalent administration experience.
• Strong Microsoft 365 skills (Word, Excel, Outlook, Teams) and accurate data entry.
• Excellent attention to detail and a clear understanding of confidentiality.
• Friendly, professional communication with people from all walks of life.
• The ability to manage your own workload across competing priorities.
• A current Victorian driver's licence; a current First Aid certificate, or willingness to obtain one (we can arrange training).

It would be great if you also have

• Certificate IV in Business or higher.
• Experience in community services, disability, aged care, an RTO or a rural business.

What we offer

• A permanent part-time role with set days that fit around life.
• Above-award pay, plus superannuation and paid leave entitlements.
• Varied work across three different industries.
• Professional development, including nationally recognised training through our own RTO.
• A small, supportive team based in Sebastopol.

Successful applicants will need a satisfactory National Police Check and a Working with Children Check (Victoria) before starting, and must have the right to work in Australia.

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and people from culturally and linguistically diverse communities. Please tell us if you need any adjustments during the recruitment process.

Company Overview

Trefoil Care Services is a disability care organisation that exists to support people with physical, intellectual and multiple disabilities achieve their goals in life. We are passionate about providing high-quality support that is individualised to our client’s needs. At Trefoil Care Services, we see the person, not the disability. Our Values: Quality Innovation Integrity Client Focus Learning Culture Collaboration