Administration Officer Outpatients

Darling Downs Hospital And Health Service; Toowoomba Regional; Vor Ort; AUD 52.000 - 75.000; Vollzeit

Benefits dieser Stelle

Salary packaging

Flexible work arrangements

Professional development funding

EAP access

Private health insurance discounts

Fitness Passport

Zusammenfassung

Darling Downs Health is seeking an Administration Officer Outpatients in Kingaroy to coordinate information, support patient journeys and keep services running smoothly. You’ll be part of a collaborative team that values connection, professionalism and community impact.

You’ll deliver high-quality administrative or customer service support in a busy healthcare environment, with strong communication skills, confidence with digital systems, and the ability to prioritise tasks and work

Qualifikationen

• Experience delivering high-quality administrative or customer service support in a busy environment.
• Strong communication and interpersonal skills with the ability to build positive relationships.
• Confidence using contemporary digital systems and maintaining accurate records and data.
• The ability to prioritise tasks, work independently and contribute positively within a team.
• Experience in healthcare or knowledge of patient administration systems is a plus.

Aufgaben

• Create positive patient experiences through professional, responsive administrative support.
• Coordinate appointments, referrals and patient information to support efficient care delivery.
• Work closely with clinical and administrative teams to ensure services run smoothly and effectively.
• Identify opportunities to improve processes, enhance service quality and strengthen team outcomes.

Kenntnisse

Administrative experience

Customer service

Communication skills

Interpersonal skills

Record keeping

Prioritisation

Tools

Patient administration systems

Digital systems

Jobbeschreibung

Join our Outpatients team in Kingaroy and help create a positive experience for patients accessing healthcare services. In this rewarding administrative role, you’ll coordinate information, support patient journeys, and keep services running smoothly while working with a collaborative team that values connection, professionalism, and community impact.

What Your Day Could Look Like

As an Administration Officer Outpatients, you'll play an important role in helping patients access the care they need. By keeping information accurate, supporting appointments and working closely with clinicians and colleagues, you'll contribute to a seamless experience for patients while helping the service deliver high-quality healthcare outcomes.

Every Day, You'll Contribute By

• Creating positive patient experiences through professional, responsive administrative support.
• Coordinating appointments, referrals and patient information to support efficient care delivery.
• Working closely with clinical and administrative teams to ensure services run smoothly and effectively.
• Identifying opportunities to improve processes, enhance service quality and strengthen team outcomes.

Let's Talk About You

You're someone who brings both capability and care to every interaction. You communicate with compassion, act with integrity and treat people with dignity, even when balancing competing priorities. You enjoy being the person who keeps things organised, finds solutions to challenges and helps others feel supported. Most rewarding of all, you take pride in knowing your work helps patients receive timely access to healthcare services and contributes to better experiences across the community.

Here's What Will Help You Thrive In This Role

• Experience delivering high-quality administrative or customer service support in a busy environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Confidence using contemporary digital systems and maintaining accurate records and data.
• The ability to prioritise tasks, work independently and contribute positively within a team.

You’ll stand out from the crowd if you have experience in a healthcare environment and/or knowledge of patient administration systems.

Above all, you’ll bring compassion, integrity, dignity, innovation and courage, helping create positive experiences for patients, colleagues and the community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take-home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Occupational group

Administration