Administration Officer, Open Place Bromham (Open Place) FP - Full-time Permanent

Nulsen Disability Services; Melbourne; Hybrid; AUD 79,000 - 82,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Superannuation

Professional development

Generous leave entitlements

Job summary

Relationships Australia Victoria (RAV) is seeking two Administration Officers for Open Place in Richmond. The roles are full-time permanent, based in Melbourne, with responsibilities including coordinating counselling access, processing brokerage funding, managing databases and invoices, front desk support, and general office administration.

We value compassion, organization, confidentiality and strong communication.

Qualifications

• Previous administration experience or relevant qualification.
• Strong organisational skills and ability to handle competing priorities.
• Excellent communication and interpersonal skills with confidentiality.

Responsibilities

• Provide administrative support to Open Place programs.
• Ensure service users can access counselling in a timely and coordinated manner.
• Process brokerage funding and manage invoices.
• Support front desk and general office administration.

Skills

Administration experience

Organisational skills

Communication skills

Confidentiality

Education

Relevant qualification

Tools

Microsoft Office

Job description

Bromham (Open Place) FP - Full-time Permanent

• Make an impact and support clients to achieve positive outcomes
• 2x Full-time roles based in Bromham
• $79k - $81k + Salary packaging benefits up to $18,550 + Super

This is an exciting opportunity for a motivated, experienced Administrator to join Open Place, Richmond, Relationships Australia Victoria (RAV).

About us

Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians. For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients every year. We have over 400 dedicated employees working from 21 centres across metropolitan Melbourne and regional Victoria.

About Open Place:

Open Place is a support service for Victoria’s Forgotten Australians/pre-1990 care leavers. The service coordinates and provides direct assistance to people who grew up in Victorian orphanages and children’s homes prior to 1990. The service helps people to deal with the legacy of their childhood experiences and to support them to improve their health and wellbeing.

About the role

Reporting to the Senior Manager – Open Place, the Administration Officer provides responsive administrative support to Open Place programs including ensuring service users can access counselling services in a timely and coordinated manner and timely processing of brokerage funding . The role involves liaison , preparing agreements, managing databases and invoices, and supporting front desk and general office administration. A compassionate, organised and client-focused approach is essential to support positive outcomes for service users.

We have two roles located in Richmond (OpenPlace) and is full-time, working five (5) days per week.. The base salary rangeis $79,377 - $81,616 per annum.

About you

• Previous administration experience (or relevant qualification) with strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to liaise professionally and empathetically with service users, external providers and internal stakeholders while maintaining confidentiality.
• Proficient in Microsoft Office with experience in administrative systems, data entry and financial processing, and a collaborative, self-motivated approach to problem solving and teamwork.

We provide

• Attractive salary including salary packaging and generous leave benefits
• Professional development and Career progression opportunities.
• Generous leave entitlements and Christmas/New Year leave.
• The opportunity to work within a values-driven organisation, see our Employee Value Proposition

RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them.