Administration Officer - Thriving Kids

Victorian Government; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

The Department of Education Victoria seeks an Administration Support Officer to join the regional Thriving Kids team, delivering day-to-day administrative support to help provide a responsive and coordinated service to children and families in Melbourne.

Based in Melton, Coburg or Footscray, two fixed-term roles support program managers and health, education and community staff; duties include coordinating appointments, processing referrals, maintaining client records, and assisting with

Qualifications

• Experience in administration, coordination or a similar support role.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Good written and verbal communication skills and a professional, helpful approach.
• Strong attention to detail and the ability to maintain accurate records.
• Confidence using Microsoft Office and administrative systems, with the ability to learn new systems quickly.

Responsibilities

• Provide day-to-day administrative and coordination support to the Thriving Kids team.
• Coordinate appointments, meetings, referrals, correspondence and other administrative processes.
• Maintain accurate client records, databases and information in accordance with departmental requirements.
• Support staff with purchasing, resource orders and the use of Oracle and other corporate systems.
• Assist staff with travel arrangements and related administrative processes.
• Prepare routine reports, documents, correspondence and other information to support the team.
• Respond to routine enquiries from families, staff and stakeholders and ensure matters are directed to the right person.
• Contribute to improving administrative processes and ways of working as the Thriving Kids service is established.

Skills

Administration

Coordination

Communication

Teamwork

Tools

Microsoft Office

Oracle

Job description

As an Administration Support Officer, you will be an important part of the regional Thriving Kids team, providing the day-to-day administrative support that helps the team deliver a responsive and coordinated service to children and families.

About the Program

Help build something new.

Thriving Kids is a new approach to supporting children and families, with a focus on early intervention, building capability and responding to children's needs as they emerge. The reform brings together education, health and community services to provide more coordinated and accessible support for children aged eight years and under with developmental delay or autism and low to moderate support needs.

Regional teams are being established across Victoria to bring Thriving Kids services closer to children and families in their local communities.

About the Role

There are two fixed term positions that could be based out of three locations: Melton, Coburg or Footscray. Please indicate your preference on the application form.

As an Administration Support Officer, you will be an important part of the regional Thriving Kids team, providing the day-to-day administrative support that helps the team deliver a responsive and coordinated service to children and families.

Working alongside the Program Manager, Allied Health, Access and Pathways and Community Development staff, you will:

• Provide day-to-day administrative and coordination support to the Thriving Kids team.
• Coordinate appointments, meetings, referrals, correspondence and other administrative processes.
• Maintain accurate client records, databases and information in accordance with departmental requirements.
• Support the team with purchasing, resource orders and the use of Oracle and other corporate systems.
• Assist staff with travel arrangements and related administrative processes.
• Prepare routine reports, documents, correspondence and other information to support the team.
• Respond to routine enquiries from families, staff and stakeholders and ensure matters are directed to the right person.
• Contribute to improving administrative processes and ways of working as the Thriving Kids service is established.

About You

You are organised, approachable and enjoy being part of a team. You can manage competing priorities, pay attention to detail and take pride in providing reliable support to the people around you.

You will bring:

• Experience in administration, coordination or a similar support role.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Good written and verbal communication skills and a professional, helpful approach.
• Strong attention to detail and the ability to maintain accurate records and information.
• Confidence using Microsoft Office and administrative systems, with the ability to learn new systems quickly.
• The ability to work collaboratively with a range of people and contribute positively to a multidisciplinary team.

Experience in health, disability, education, community services or another human services environment will be highly regarded. Experience with Oracle, purchasing, resource ordering or travel administration will also be advantageous.

About the Team

You will be part of a new multidisciplinary Thriving Kids team working together to support children and families in the local community. The team will include Allied Health, Access and Pathway Officers, Community Development and others, working together to provide coordinated and accessible support.

This is an opportunity to be part of establishing a new service and helping shape how Thriving Kids works in the regions.

About the Department

The Department of Education provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education i n Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

Important Information

For more details about this role, please refer to the attached position description.

If you have further questions, please contact Brooke Streatfeild at [e-mail] or phone:[phone]

The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions, visit our website .

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

If you require any adjustments to ensure your full participation in the recruitment process or if you need the advertisement or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements, please get in touch with the contact person listed on this advertisement.

Applications close 11:59 pm Australian Eastern Standard/Daylight Saving Time on 4th November 2026.

Applications close Wednesday 4 November 2026 at 11.59pm