Administration Officer (Mt Isa) - Targeted

Queensland Government; Mount Isa City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

5 weeks leave per year

36.25 hrs/week

Job summary

Legal Aid Queensland in Mount Isa seeks an experienced administrator to be the first point of contact for clients, staff and external partners, handling referrals and helping clients prepare applications.

The role supports lawyers with case files, coordinates court lists, manages calendars and bookings, and works with community agencies to deliver legal services to rural and Indigenous people.

Qualifications

• Administrative and secretarial experience required.
• Ability to work independently and learn organisation-specific programs.
• Knowledge of legal practices and processes across jurisdictions.
• Ability to communicate effectively with stakeholders including clients with complex needs.

Responsibilities

• Act as first point of contact and respond to telephone enquiries from clients, staff and external stakeholders; provide referral advice and help clients prepare applications for Legal Aid.
• Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services; liaise with community agencies and government departments.
• Develop effective partnerships with service providers to assist rural and indigenous communities; support lawyers with case file administration.
• Assist lawyers with research, report writing, file opening/closing/archiving, data entry and searches; manage calendars and bookings for meetings, interpreters and travel.
• Obtain court lists, organise material, coordinate and direct clients at court; assist counsel at conferences and relay instructions.

Skills

Administrative experience

Secretarial experience

Microsoft Office

Communication with stakeholders

Job description

Legal Aid Queensland is committed to building and maintaining a strong First Nations workforce and building our cultural capability. This is a targeted vacancy under section 105 of the Anti-Discrimination Act 1991. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply and may be prioritised in this process. Please note that this position is open to everyone and works with all clients and staff, not predominately or exclusively with First Nations clients and staff.Legal Aid Queensland acknowledges and respects the Traditional Custodians of the land where our offices stand, and where we work to help disadvantaged Queenslanders uphold their legal rights in our justice system.Key Details:There is one Permanent Full Time position.Reimbursement or payment of relocation costs may be considered on appointment of successful applicant in accordance with the Domestic Travelling and Appointment Expenses Directive 11/11.The successful candidate will play an integral role in the following:Act as a first point of contact and respond to telephone enquiries from clients, staff and external stakeholders. This includes providing referral advice and helping clients prepare applications for Legal Aid.Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services. This includes liaising and consulting with community agencies, peak bodies and government departments in relation to Circuit Court activities and schedules.Liaise with and develop effective partnerships with key service providers and community agencies to achieve a high level of interaction, support and communication to ensure the provision of appropriate services to rural and indigenous people of the Mount Isa District.Provide support to lawyers with administrative activities associated with case files including research; report writing; word processing; opening, closing and archiving files; data entry and searches.Provide support to lawyers with prioritising daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also manage bookings for rooms, videoconferences and travel.Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.Support the Principal Lawyer with the administrative activities associated with their role such as maintaining equipment and supplies, travel bookings and other activities as directed.About You:You have administrative and secretarial experience, can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs.You have knowledge of legal practices and processes across various jurisdictions (criminal law, family law, civil law, domestic violence and child protection matters) and understand social issues that relate to the Mount Isa and surrounding communities in North West Queensland.You can communicate effectively with stakeholders including clients with complex needs, and establish and maintain effective links and networks with relevant stakeholders; especially government departments, community agencies and rural and indigenous people.What we offer youGenerous salary packaging5 weeks leave per year36.25 hrs per week (full time hours)12.75% employer super contributionsFlexible working hoursStudy leave for approved work-related courses.Locality AllowanceFor First Nations employees:Monthly network yarnsFirst Nations mentoringFree confidential counselling sessions for your family with a First Nations providerWFH options and cultural leaveOpportunities to consult on First Nations work being doneCompulsory cultural awareness and safety training for all staffCheck out our First Nations Strategic PlanFor support with your application or evidence of attribute please contact [e-mail] or [e-mail] work is licensed under a Creative Commons Attribution 3.0 Australia License.