First Nations Community & Court Admin Officer

Queensland Government; Mount Isa City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

5 weeks leave per year

36.25 hrs/week

Job summary

Legal Aid Queensland in Mount Isa seeks an experienced administrator to be the first point of contact for clients, staff and external partners, handling referrals and helping clients prepare applications.

The role supports lawyers with case files, coordinates court lists, manages calendars and bookings, and works with community agencies to deliver legal services to rural and Indigenous people.

Qualifications

• Administrative and secretarial experience required.
• Ability to work independently and learn organisation-specific programs.
• Knowledge of legal practices and processes across jurisdictions.
• Ability to communicate effectively with stakeholders including clients with complex needs.

Responsibilities

• Act as first point of contact and respond to telephone enquiries from clients, staff and external stakeholders; provide referral advice and help clients prepare applications for Legal Aid.
• Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services; liaise with community agencies and government departments.
• Develop effective partnerships with service providers to assist rural and indigenous communities; support lawyers with case file administration.
• Assist lawyers with research, report writing, file opening/closing/archiving, data entry and searches; manage calendars and bookings for meetings, interpreters and travel.
• Obtain court lists, organise material, coordinate and direct clients at court; assist counsel at conferences and relay instructions.

Skills

Administrative experience

Secretarial experience

Microsoft Office

Communication with stakeholders

Job description

Legal Aid Queensland in Mount Isa seeks an experienced administrator to be the first point of contact for clients, staff and external partners, handling referrals and helping clients prepare applications.

The role supports lawyers with case files, coordinates court lists, manages calendars and bookings, and works with community agencies to deliver legal services to rural and Indigenous people.