Administration Officer (Mt Isa)

Legal Aid; Mount Isa City; Sur place; AUD 91 000 - 100 000; Plein temps

Avantages offerts par ce poste

Generous salary packaging

5 weeks leave per year

36.25 hrs per week (full time hours)

12.75% employer super contributions

Flexible working hours

Study leave for approved work-related

Locality Allowance

Résumé du poste

Legal Aid in Mount Isa, Queensland, is seeking a dedicated Administrative Assistant (AO4) for a permanent full-time role. The position supports the Mount Isa office and outreach services, balancing frontline client contact with complex administrative tasks.

The successful candidate will engage with lawyers, government departments and community agencies to ensure timely, high-quality services for rural and Indigenous communities in the Mount Isa District.

Qualifications

• Administrative and secretarial experience; ability to work independently.
• Knowledge of legal practices across criminal, family, civil, domestic violence and child protection matters.
• Strong communication with stakeholders, including government departments and community groups.

Responsabilités

• Act as a first point of contact and respond to telephone enquiries from clients, staff and external stakeholders.
• Actively participate in the development, review, implementation and maintenance of internal systems, processes and work practices, identify areas for improvement and recommend, negotiate and implement enhancements to existing practices.
• Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services. This includes liaising and consulting with community agencies, peak bodies and government departments in relation to Circuit Court activities and schedules.
• Liaise with and develop effective partnerships with key service providers and community agencies to achieve a high level of interaction, support and communication to ensure the provision of appropriate services to rural and indigenous people of the Mount Isa District.
• Provide support to lawyers with administrative activities associated with case files including research; report writing; word processing; opening, closing and archiving files; data entry and searches.
• Provide support to lawyers with prioritising daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also manage bookings for rooms, videoconferences and travel.
• Help lawyers to prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/subpoenas.
• Liaise with the lawyer regarding case management and issues that have been identified on a file.
• Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Support the Principal Lawyer with the administrative activities associated with their role such as maintaining equipment and supplies, travel bookings and other activities as directed.

Description du poste

Job details

• Position status: Permanent
• Position type: Flexible-full-time,Full-time
• Occupational group: Justice & Legal
• Classification: AO4
• Workplace Location: North West Qld
• Job ad reference: QLD/702570
• Closing date: 11-Oct-2026
• Yearly salary: $90869 - $99583
• Fortnightly salary: $2965 - $3290
• Contact person: Lachlan Robertson
• Contact details: [phone]
  National Relay Service

Key Details:

• There is one Permanent Full Time position.
• Reimbursement or payment of relocation costs may be considered on appointment of successful applicant in accordance with the Domestic Travelling and Appointment Expenses Directive 11/11.

The successful candidate will play an integral role in the following:

• Act as a first point of contact and respond to telephone enquiries from clients, staff and external stakeholders. This includes providing referral advice and helping clients prepare applications for Legal Aid.
• Actively participate in the development, review, implementation and maintenance of internal systems, processes and work practices, identify areas for improvement and recommend, negotiate and implement enhancements to existing practices.
• Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services. This includes liaising and consulting with community agencies, peak bodies and government departments in relation to Circuit Court activities and schedules.
• Liaise with and develop effective partnerships with key service providers and community agencies to achieve a high level of interaction, support and communication to ensure the provision of appropriate services to rural and indigenous people of the Mount Isa District.
• Provide support to lawyers with administrative activities associated with case files including research; report writing; word processing; opening, closing and archiving files; data entry and searches.
• Provide support to lawyers with prioritising daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also manage bookings for rooms, videoconferences and travel.
• Help lawyers to prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/subpoenas.
• Liaise with the lawyer regarding case management and issues that have been identified on a file.
• Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Support the Principal Lawyer with the administrative activities associated with their role such as maintaining equipment and supplies, travel bookings and other activities as directed.

About You:

• You have administrative and secretarial experience, can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs.
• You have knowledge of legal practices and processes across various jurisdictions (criminal law, family law, civil law, domestic violence and child protection matters) and understand social issues that relate to the Mount Isa and surrounding communities in North West Queensland.
• You can communicate effectively with stakeholders including clients with complex needs, and establish and maintain effective links and networks with relevant stakeholders; especially government departments, community agencies and rural and indigenous people.

What we offer you

• Generous salary packaging
• 5 weeks leave per year
• 36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Flexible working hours
• Study leave for approved work-related courses.
• Locality Allowance

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.