Administration Officer MSIC and Reception

Pilbara Ports Authority; Town Of Port Hedland; On-site; AUD 83,000 - 112,000; Full time

Benefits offered by this job

Housing allowance

13% superannuation

5 weeks annual leave

18 weeks parental leave

Training opportunities

Employee Assistance Program

Recognition rewards

Height adjustable desks

Job summary

Pilbara Ports Authority in Port Hedland WA is seeking an Administration Officer for MSIC and Reception to support the Security team with MSIC, Electronic Access and Induction processes. This residential role includes efficient switchboard and welcoming reception for customers, stakeholders and visitors.

The role suits those who value diversity, growth, and alignment with Pilbara Ports' Safety, Excellence, Teamwork, Integrity and Care. Strong database typing and punctuality are essential.

Qualifications

• Experience maintaining database systems with a high level of accuracy.
• Strong typing skills and attention to detail.
• Experience supporting reception and switchboard operations.

Responsibilities

• Provide administrative support to the Pilbara Ports Security team with focus on MSIC, Electronic Access and Induction.
• Operate the switchboard efficiently and courteously; receive and assist customers, stakeholders and visitors.

Skills

Strong typing

Database maintenance

Reception duties

MSIC knowledge

Tools

MSIC system

Job description

Administration Officer MSIC and Reception

• Salary $97,370 Per Annum + 13% Superannuation
• Residential Role Based in Port Hedland - Access to Housing Allowance
• Be Part of Pilbara Ports MSIC and Reception Team!

About the Role

Here at Pilbara Ports, we want to help our communities and customers thrive. We know our success is defined by the success of the communities in which we live and work - this ethos lies at the heart of what we do.

We are committed to advancing an inclusive and diverse workplace culture where people feel engaged, included, valued, and respected. We are proud of the talent and diversity of our workforce - our people are key to our current and future success.

This is a great opportunity to be part of the world's largest bulk export port authority, encompassing the operating ports of Ashburton, Dampier, Port Hedland and Varanus Island, and five future port sites. You will be responsible for providing administrative support to the Pilbara Ports Security team with a focus on the MSIC, Electronic Access and Induction Processes. The Administration Officer - MSIC and Reception is also responsible for efficient and courteous operation of the switchboard and reception of customers, stakeholders, and visitors.

About You

This role will suit you if you enjoy diversity, seek out opportunities for growth, and connect with Pilbara Ports' values of Safety, Excellence, Teamwork, Integrity and Care. Your previous experience in maintaining database systems with a high level of accuracy and strong typing skills will contribute to your success in this role. You will be the type of person who is punctual and enjoys being busy.

The Benefits

Our employees are rewarded with a range of benefits which include:

• 13% superannuation
• 5 weeks annual leave
• 18 weeks paid parental leave
• Access to housing allowance
• Access to training and development opportunities
• Access to Employee Assistance Program for you and your family
• Employee and Service Recognition Reward Programs
• Height adjustable desks and ergonomic assessments

Here at Pilbara Ports, we are committed to advancing an inclusive and diverse workplace culture where people are engaged, included, valued, and respected for their contributions. We are proud of the talent and diversity of our workforce - our people are key to our current and future success.

Pilbara Ports' Diversity and Inclusion Plan focuses on building frameworks and programs that support an inclusive workplace culture. We are an equal opportunity employer and support a work environment that is free of discrimination and harassment.

We invite individuals from all backgrounds to apply. Join us in creating a workplace where everyone belongs and thrives.

For further information please contact Lauren Brittin on 08 9187 2954.

Applications close on 1 November 2026.

Administration Officer MSIC and Reception

Port Hedland Western Australia Australia