Administration Officer Level 3

NSW Health Pathology; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options

Fringe benefits

Health & wellbeing programs

Flexible professional development

Job summary

NSW Health Pathology at Prince of Wales Hospital in Sydney is seeking an Administration Officer Level 3 to support a busy diagnostic laboratory. You will contribute to coordinating administrative tasks, responding to enquiries and maintaining records while assisting with billing and procurement.

You will work closely with the Administration Manager, laboratory management team and pathologists, upholding confidentiality and delivering accurate admin support in a high-volume healthcare setting.

Qualifications

• Organised, reliable and able to manage competing priorities.
• Communicates professionally with administrative, laboratory and medical staff.
• Strong attention to detail and accuracy.
• Confident using computer systems and learning new processes.
• Works well independently and in a team; maintains confidentiality in healthcare.

Responsibilities

• Coordinate and provide administrative support to the laboratory and management team.
• Respond to enquiries and maintain accurate records.
• Assist with billing, report follow-ups, procurement and other departmental priorities.

Skills

Time management

Attention to detail

MS Office suite

Professional communication

Tools

Outlook

Word

PowerPoint

Excel

Electronic administration systems

Job description

Employment Type:PermanentFull Time
Position Classification:Administration Officer Level 3
Remuneration:$73,915.12 - $76,218.80 per annum + superannuation
Hours Per Week:38
Requisition ID:REQ703844
Location: Prince of Wales Hospital
Applications Close:22 November 2026 - 11:59pm

About the opportunity

Join our Genetics team at Prince of Wales Hospital as an Administration Officer Level 3, supporting a busy specialist diagnostic laboratory.

Working closely with the Administration Manager, laboratory management team and pathologists, you will help keep the department running smoothly. Your duties will include coordinating administrative tasks, responding to enquiries, maintaining accurate records, assisting with billing and report follow-ups, procurement and supporting other departmental priorities.

• is organised, reliable and able to manage competing priorities;
• communicates professionally and works well with administrative, laboratory and medical staff;
• has strong attention to detail and accuracy;
• is confident using computer systems and learning new processes;
• works well independently and as part of a team; and
• understands the importance of confidentiality and professional conduct in healthcare.

This is an opportunity to join a collaborative team and support high-quality diagnostic testing and patient care.

What you'll be doing

Responsible for delivering a range of operational laboratory activities including the coordination and provisions of scientific and technical training and the ongoing review, development and quality management of laboratory practices to ensure compliance with operational standards and procedures, quality standards and continual process improvement.

What we can offer you

Financial Benefits - Generous salary packaging options and other fringe benefits

Work-life Balance - Up to 12 additional days off per year in addition to Annual Leave

Professional Growth - Learning and development opportunities, including in-house training with RTO My Health Learning

• Health & Wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.

• Demonstrated ability to plan, prioritise and organise own work, display time management skills taking into account the impact on others to achieve results to meet deadlines.
• Demonstrated ability to use computer hardware, software applications and electronic administration systems and Microsoft Office programs, including Outlook, Word, PowerPoint and Excel to complete requirements of the role.
• A demonstrated ability to perform a wide range of administrative tasks in a high volume work environment under general instruction requiring minimal supervision.
• Demonstrated high level interpersonal, written and verbal communication skills and the ability to confidently and courteously deal with a variety of people.
• Demonstrated recent experience performing administrative tasks in a complex health setting.

More principles and policies are being established to support hiring managers identify AI formed responses. We may not progress applications if we don’t feel you have spoken to your own experiences and demonstrated your capabilities without AI assistance.

Information for applicants

NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.

NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.

NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website

You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.

All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2026_004 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.

An eligibility list may be created for similar vacancies in the future.

We encourage applicants to submit responses that reflect their own experiences and perspectives.

Need more information?

1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Nila Quayum on ***********@health.nsw.gov.au

To learn more about NSWHP please visit "Life at NSW Health Pathology" or connect with us onLinkedIn!

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