Administration Officer - Dowerin Sub Centre

St John WA Group; Shire Of Dowerin; On-site; AUD 5,000 - 8,000; Part time

Benefits offered by this job

Salary packaging and novated leasing

Consumer discounts

Discounts on first aid equipment

Complimentary First Aid Training

Complimentary ambulance cover

Job summary

St John WA invites an Administration Officer to join the Ambulance Operations (Rural & Remote) team at our Dowerin sub centre. The role is part-time (4 hours per week) with flexibility across Tue–Thu, providing essential administrative, financial and operational support to ensure smooth sub-centre operations.

You will manage queries, member renewals, first aid kit sales, ePCR invoicing, volunteer liaison and month-end financial tasks in a collaborative regional setting.

Qualifications

• Certificate III in Office Administration or equivalent.
• Excellent time management with multitasking ability.
• Ability to work autonomously and with attention to detail.

Responsibilities

• Direct, process and respond to queries to support Sub Centre, Country Ambulance Operations and customers.
• Process benefit fund membership renewals and related enquiries.
• Administer first aid kit sales and provide advice on first aid training.
• Process ePCRs for invoicing and review emergency case details when needed.
• Assist with volunteer enquiries, allowances, reimbursements and VIP records updates.
• Support RFC with End of Month processing and financial/audit inquiries.
• Handle creditor accounts: purchase orders, receipts, payments; reconcile bank/investments; manage payables/receivables.

Skills

MS Office

Data entry

Time management

Autonomy

Education

Certificate III in Office Administration

Tools

MS Office Suite

Job description

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

We are looking for an Administration Officer to join our Ambulance Operations (Rural & Remote) department based in our regional sub centre in Dowerin on a 1year fixed term part‑time basis working 4 hour per week (Flexible to be worked between Tuesday - Thursday).

Where you will conduct administration duties for the Sub Centre, Country Ambulance Operations and customers of St John by providing administration, financial and operational support to ensure the efficient running of the Sub Centre,

What You’ll Do:

• Direct, process and action queries and communication in a timely manner to ensure the District, Sub Centre and customer requirements are met, ensuring correspondence is appropriately recorded, stored and distributed
• Process benefit fund membership, renewals and related enquiries
• Administer first aid kit sales and provide advice regarding first aid training
• Process Patient Care Records (ePCRs) for invoicing (Processing ePCRs may involve reviewing emergency case details, which can include sensitive or potentially distressing information)
• Assist with volunteer enquiries, allowances, reimbursements and liaise with the Committee, VDOs and CP to ensure VIP records are up to date.
• Assist the Regional Finance Coordinator (RFC) with End of Month processing and financial/audit enquiries.
• Conduct accounts duties which include the following:

• Creditor Accounts – prepare purchase orders, issue receipts, monitor payment terms and process invoice payments
• Bank and investment reconciliations
• Manage accounts payable and receivable.
• Liaise with debtors, customers, sponsors to ensure payments are received within agreed terms
• Day to Day banking and data entry into accounting system
• Maintain financial files and records
• Implement financial policies and procedures as directed by State Office

What You’ll Need:

• Certificate III in Office Administration or other relevant qualifications or equivalent years in experience in a similar role
• Excellent time management skills with the ability to prioritise and multi-task
• Ability to work autonomously
• Attention to detail and problem‑solving skills
• Proficiency in MS Office Suite and Established data entry skills

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Applicants will receive an automated receipt on application. If you have not received this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.

Alternatively, if you have any questions, please contact Talent Sourcing on [e-mail]

Applications close on Wednesday 21st October 2026 at 6:00pm

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child‑safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.