Administration Officer - Boronia

Medical & Aged Care Group; Melbourne; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Onsite parking

EAP Program

Refer a Friend Benefit Program

Home & Hearts Staff Awards

Ongoing training and development

Be part of a growing, values drivenoc

Descripción de la vacante

Medical & Aged Care Group in Melbourne is seeking a dedicated Administration Officer for Boronia Aged Care. This full-time role focuses on front-of-house reception, caring for residents and families, and providing essential administrative support to the Home Manager.

Individuals with strong MS Office skills, clear communication, and a collaborative approach will excel. Experience in aged care is desirable, with police check required.

Formación

• Proficient MS Office suite including Outlook, Word, Excel and Teams.
• Clear written and verbal communication with staff, residents and visitors.
• Calmly handle challenging situations with maturity and professionalism.
• Collaborative and adaptable approach to prioritising work and meeting deadlines.
• Strong problem solving and analytical attention to detail.

Responsabilidades

• Provide front-of-house reception and direct calls professionally.
• Greet and sign in residents, families, visitors and contractors.
• Provide administrative support to the Home Manager and manage diaries.
• Coordinate onboarding of new staff members.
• Assist with day-to-day enquiries via email and in person.
• Update registers and maintain data directories.

Conocimientos

MS Office

Strong communication

Calm under pressure

Collaborative

Problem solving

Detail oriented

Aged care experience desirable

Herramientas

Outlook

Word

Excel

Teams

Descripción del empleo

Medical & Aged Care Group (MACG) is a family owned and operated healthcare organisation that embraces best practice, continuous improvement, and social responsibility. We are proud to create a collaborative and supportive environment where employees are treated like family and residents receive high quality, person-centered care. Since 1995, MACG has grown to become one of Victoria’s leading privately owned aged care providers, operating eleven residential homes across southeast Melbourne.

Boronia Residential Aged Care is a warm, welcoming 60 bed home at the foothills of the Dandenong Ranges in Melbourne’s outer east, and one of eleven homes operated by Medical & Aged Care Group (MACG).

This is a home that takes real pride in what it does. Residents live in comfortable, homelike surroundings, with single rooms and ensuites, shared rooms for couples, and sunny courtyards and a BBQ area where residents and their families can relax together. Families and the wider community are always encouraged to be part of daily life. Boronia is known for its caring, supportive team, its commitment to person-centered care, and its focus on helping residents stay as independent as possible.

MACG’s guiding idea is to “travel the journey” with each resident and their family, and the Boronia team lives it every day.

When you join Boronia Residential Aged Care, you’re joining a team that genuinely cares, about residents and about each other.

Why Join Us?

• Competitive Pay!
• Onsite parking
• EAP Program
• Refer a Friend Benefit Program
• Home & Hearts Staff Awards
• Ongoing training and development
• Be part of a growing, values driven organisation

About the Role:

We have a full-time Administration Officer opportunity at Boronia Aged Care. This is a fast-paced and varied role, in a home devoted to a warm and friendly environment for both staff and residents.

Key Responsibilities:

• Provide front-of-house reception, answering and directing phone calls promptly and professionally
• Greet and sign in residents, families, visitors and contractors, ensuring a welcoming experience from the moment they arrive
• Provide administrative support to the Home Manager, including diary management
• Coordinate the onboarding of new staff members
• Assist with day-to-day enquiries via email and face-to-face
• Update registers and maintain data directories
• Keep the office tidy, well-stocked and running smoothly
• Carry out ad hoc duties related to the position and the ongoing service needs of the home

Experience and Qualifications:

• Strong Microsoft Office skills, including Outlook, Word, Excel and Teams
• Confident, clear communication skills, written and verbal, for dealing with staff, residents, family members, visitors, contractors and subcontractors
• Maturity and experience, with the ability to handle challenging situations calmly and professionally
• A collaborative and adaptable approach to prioritising work and meeting deadlines
• Well-developed problem-solving skills
• Strong attention to detail with an analytical approach
• Experience in aged care is highly desirable but not essential
• Current Employment Police Check (required)

At MACG we are proud of our culture; we are an embracing and supportive team, we welcome resident preferences and choice, we connect to engage our community of residents, families, and care staff.

Our Values:

At MACG, our values are at the heart of everything we do, and they show up in the way we care for our residents and support each other every day.

Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect

If you are a motivated, adaptable Administration Officer who wants to make a real difference in the lives of older Australians, we would love to hear from you,