Administration Officer (Asset Protection)

Council Jobs; Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Sustainability initiatives

Well-being programs

Job summary

Cardinia Shire Council is seeking an Administration Officer to support Asset Protection and Regulatory Services. You’ll handle applications, bonds and permits, maintain records, and respond to residents and stakeholders with professionalism.

The role requires strong organization, excellent communication, and the ability to work collaboratively in a hybrid work environment with a focus on community safety and sustainable development.

Qualifications

• Certificate in Business (Office Administration) or demonstrated experience in an administrative role.
• Well-developed experience using the Microsoft Office Suite and information management systems.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with a customer-focused approach.
• Ability to research and retrieve information, including property and asset-related records.
• Highly developed interpersonal skills and the ability to work collaboratively with a range of stakeholders.
• Knowledge of planning, building, compliance or local government processes would be highly regarded.
• Commitment to embracing Council's Values Framework and contributing positively to team culture.

Responsibilities

• Providing administrative support for Asset Protection applications, bonds, permits and related Regulatory Services functions.
• Maintaining accurate records, databases and information systems to support effective service delivery.
• Responding to customer enquiries via phone, email and at the customer service counter with professionalism and care.
• Processing financial information, including bond refunds and other associated transactions.
• Supporting Regulatory Services staff through document preparation, meeting coordination, reporting and general administrative assistance.

Skills

Customer service

Organisational skills

Communication skills

Education

Certificate in Business (Office Administration)

Tools

Microsoft Office Suite

Information management systems

Job description

Administration Officer (Asset Protection)

We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia.

Join our Regulatory Services team and play a vital role in supporting the smooth delivery of Council's Asset Protection and compliance‑related services. This is an exciting opportunity for a highly organised administration professional who enjoys providing excellent customer service, managing detailed information, and contributing to outcomes that help protect community assets and support sustainable development. Your work will directly support efficient service delivery and help ensure positive experiences for residents, developers, contractors and internal stakeholders.

You will make an impact by

• Providing administrative support for Asset Protection applications, bonds, permits and related Regulatory Services functions.
• Maintainingaccurate records, databases and information systems to support effective service delivery.
• Responding to customer enquiries via phone, email and at the customer service counter with professionalism and care.
• Processing financial information, including bond refunds and other associated transactions.
• Supporting Regulatory Services staff through document preparation, meeting coordination,reporting and general administrative assistance.

What you will bring

• Certificate in Business (Office Administration) or demonstrated experience in an administrative role.
• Well-developed experience using the Microsoft Office Suite and information management systems.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with a customer-focused approach.
• Ability to research and retrieve information, including property and asset-related records.
• Highly developed interpersonal skills and the ability to work collaboratively with a range of stakeholders.
• Knowledge of planning, building,compliance or local government processes would be highly regarded.
• A commitment to embracing Council's Values Framework and contributing positively to team culture.

Why work with us

• Activity based and hybrid work model.
• Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
• Professional development opportunities, including training and education programs, and leadership development initiatives.
• A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.
• A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.
• Discover these benefits and how we support and value our employees throughout their career journey.

Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier‑free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 ***.

All successful applicants will be required to undertake a National Police Check and pre‑employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role.