Senior Asset Surveillance Officer

City of Ballarat; Ballarat; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Learning and development programs

Flexible work policies

Employee benefits program

Job summary

The City of Ballarat is seeking a Senior Asset Surveillance Officer to join the Asset Surveillance team within the Infrastructure Department. This frontline role administers permits, conducts compliance inspections, investigations and enforcement activities to safeguard Council assets.

The role provides team leadership, mentors Asset Surveillance Officers, and serves as an escalation point for complex enquiries and disputed matters.

Qualifications

• Experience with permits, compliance inspections and enforcement.
• Strong investigation and conflict-resolution skills.
• Experience collaborating with service authorities, builders and communities.

Responsibilities

• Guide infrastructure permits, compliance and enforcement activities.
• Support and mentor a team of Asset Surveillance Officers.
• Help protect and preserve Council's infrastructure assets.
• Work with authorities, builders and the community to ensure standards on road reserves meet requirements.

Skills

Permits & compliance

Enforcement

Local government

Stakeholder management

Investigation

Job description

• Guide infrastructure permits, compliance and enforcement activities
• Support and mentor a team of Asset Surveillance Officers
• Help protect and preserve Council's infrastructure assets

Work collaboratively with service authorities,builders, civil contractors and the community

About the role

The City ofBallarat is seeking an experienced and motivated Senior Asset SurveillanceOfficer to join the Asset Surveillance team within the InfrastructureDepartment.

This is acritical frontline role responsible for protecting Council's infrastructureassets through the administration of permits, compliance inspections,investigations and enforcement activities. The position provides teamleadership support and acts as the escalation point for complex customerenquiries, disputed claims, Notices to Comply, permit breaches andinfringement matters.

Workingclosely with service authorities, builders, civil contractors, residents andthe community, you will help ensure works undertaken within road reserves andon Council assets meet required standards and that damage to publicinfrastructure is appropriately managed and rectified.

The role alsoprovides mentoring and operational support to Asset Surveillance Officers andcontributes to continuous improvement, service delivery and customer outcomesacross the Asset Surveillance function.

For a full list of responsibilities and selection criteria, please view the Position Description available here on our Careers Page

About You

Youare an experienced compliance, asset protection or infrastructureprofessional with strong technical knowledge and a customer-focused approach.

Youwill bring:

• Experience in permits, compliance, enforcement,local government, civil construction or infrastructure operations.
• Knowledge of legislation, local laws, permitadministration and compliance processes.
• Strong investigation, problem-solving andconflict resolution skills.
• Experience managing complex stakeholder issuesand customer enquiries.
• The ability to exercise sound judgement and makedecisions in sensitive or disputed matters.
• Excellent communication and report-writingskills.
• A commitment to collaboration, leadership andsupporting the development of others.
• Experiencewithin local government, road management, asset protection, constructioncompliance or regulatory services will be highly regarded.

Contact

For any additional questions, please contact Asset Surveillance Lead, Jarel Munro via email at **********@ballarat.vic.gov.auor phone on 0428 079 ***.

Be Part of Something More:

Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accountability in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.

There's more to remuneration but

Here are some key benefits you might value:

• Learning and development programs
• Flexible work policies
• Employee benefits program

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at ***************@ballarat.vic.gov.au

We're proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.

The closing datefor this position is Sunday, 29th November 2026.

Thesuccessful applicant will be required to undergo a full employment medical andpolice check.