Administration Officer (Asset Protection)

Cardinia Shire Council; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Work-life balance support

Job summary

Cardinia Shire Council is seeking an Administration Officer (Asset Protection) to support regulatory services, process applications, bonds, and permits, and provide customer service at the counter.

The role offers hybrid work, starting salary from AUD 72,541 plus super, and a maximum term contract until 26 February 2027. The successful candidate will contribute to protecting community assets and sustainable development.

Qualifications

• Certificate in Business (Office Administration) or demonstrated experience in an administrative role.
• Well-developed experience using the Microsoft Office Suite and information management systems.
• Strong organizational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with a customer-focused approach.
• Ability to research and retrieve information, including property and asset-related records.
• Highly developed interpersonal skills and the ability to work collaboratively with a range of stakeholders.

Responsibilities

• Providing administrative support for Asset Protection applications, bonds, permits and related Regulatory Services functions.
• Maintaining accurate records, databases and information systems to support effective service delivery.
• Responding to customer enquiries via phone, email and at the customer service counter with professionalism and care.
• Processing financial information, including bond refunds and other associated transactions.
• Supporting Regulatory Services staff through document preparation, meeting coordination, reporting and general administrative assistance.

Skills

Strong organizational skills

Excellent written and verbal skills

Customer service orientation

Education

Certificate in Business (Office Administration)

Tools

Microsoft Office Suite

Job description

Administration Officer (Asset Protection)

• Starting from $72,541 + super + monthly day off (pro-rata)
• Maximum term contract until 26 February 2027
• Full-time, Part-time and flexible work hours options considered.
• Be part of a supportive and collaborative team that values your contribution.
• Enjoy a diverse role that combines administration, customerservice and regulatory support.
• Contribute to services that have a direct impact on the local community and built environment.

About Us

As one of Victoria’s fastest‑growing municipalities, Cardinia Shire Council is an innovative and community‑focused organisation committed to delivering high‑quality services for our residents. We’re driven by curiosity, continuous improvement, and a genuine passion for creating a thriving, connected, and sustainable place to live and work.

We’re invested in our people and champion a culture where diverse perspectives are valued, learning is encouraged, and your contribution has real impact. If you’re motivated, community‑minded, and looking to build a meaningful career in local government, you’ll find opportunity and purpose here at Cardinia.

About the opportunity

Join our Regulatory Services team and play a vital role in supporting the smooth delivery of Council's Asset Protection and compliance-related services. This is an exciting opportunity for a highly organised administration professional who enjoys providing excellent customer service, managing detailed information, and contributing to outcomes that help protect community assets and support sustainable development. Your work will directly support efficient service delivery and help ensure positive experiences for residents, developers, contractors and internal stakeholders.

You will make an impact by

• Providing administrative support for Asset Protection applications, bonds, permits and related Regulatory Services functions.
• Maintainingaccurate records, databases and information systems to support effective service delivery.
• Responding to customer enquiries via phone, email and at the customer service counter with professionalism and care.
• Processing financial information, including bond refunds and other associated transactions.
• Supporting Regulatory Services staff through document preparation, meeting coordination,reporting and general administrative assistance.

What you will bring

• Certificate in Business (Office Administration) or demonstrated experience in an administrative role.
• Well-developed experience using the Microsoft Office Suite and information management systems.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with a customer-focused approach.
• Ability to research and retrieve information, including property and asset-related records.
• Highly developed interpersonal skills and the ability to work collaboratively with a range of stakeholders.
• Knowledge of planning, building,compliance or local government processes would be highly regarded.
• A commitment to embracing Council's Values Framework and contributing positively to team culture.

Why work with us

• Activity based and hybrid work model.
• Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
• Professional development opportunities, including training and education programs, and leadership development initiatives.
• A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.
• A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.
• Discover these benefits and how we support and value our employees throughout their career journey.

Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 ***.

All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role.