Administration Officer

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Diverse and inclusive culture

EAP access

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health is seeking an Administration Officer to support patients and healthcare teams across Murgon and Cherbourg. You’ll help create a welcoming experience, ensure accurate information flow and build trusted relationships to enable coordinated care in a regional setting.

The role emphasizes compassion, collaboration, and the ability to adapt to changing priorities while contributing to a meaningful community-focused career.

Qualifications

• Experience in administration, customer service or a busy client-focused environment.
• Strong attention to detail and the ability to manage information accurately and confidentially.
• Confidence using digital systems and everyday business applications.
• Excellent communication skills and a collaborative, respectful approach to teamwork.

Responsibilities

• Creating welcoming and professional experiences that help patients, families and visitors feel supported.
• Keeping information accurate and accessible so healthcare teams can deliver efficient, coordinated care.
• Building trusted relationships across the service through clear communication, empathy and teamwork.
• Bringing initiative and organisation to daily operations, helping services run smoothly and effectively.

Skills

Administration

Customer service

Attention to detail

Digital systems

Communication

Teamwork

Job description

Looking for a role where people, purpose and community come together? As an Administration Officer, you'll be a valued part of a close-knit healthcare team supporting local patients and services across Murgon and Cherbourg. Enjoy meaningful work, genuine connections, professional growth and the lifestyle benefits that come with making a difference in a regional community.

What Your Day Could Look Like

As an Administration Officer, you'll help create a positive experience for every person who walks through the door. Whether you're supporting patients, assisting colleagues or keeping important information flowing smoothly, your work helps connect people with the care they need. You'll be part of a supportive team where your contribution is valued and your growth is encouraged.

Every Day, You'll Contribute By

• Creating welcoming and professional experiences that help patients, families and visitors feel supported.
• Keeping information accurate and accessible so healthcare teams can deliver efficient, coordinated care.
• Building trusted relationships across the service through clear communication, empathy and teamwork.
• Bringing initiative and organisation to daily operations, helping services run smoothly and effectively.

Let's talk about you!

You're someone who genuinely enjoys helping people and takes pride in being the calm, reliable person others can count on. You bring compassion to every interaction, integrity to every decision and courage when adapting to changing priorities. You value being part of a team, embrace new ways of working and find satisfaction in knowing your efforts help make quality healthcare possible for your community.

Here's What Will Help You Thrive In This Role

• Experience in administration, customer service or a busy client-focused environment.
• Strong attention to detail and the ability to manage information accurately and confidentially.
• Confidence using digital systems and everyday business applications.
• Excellent communication skills and a collaborative, respectful approach to teamwork.

You’ll stand out from the crowd if you have experience in healthcare, community or rural settings and/or a passion for continuous learning and service improvement.

Most importantly, we're looking for someone who values people, embraces opportunity and wants to make a meaningful contribution while building a rewarding career close to community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take-home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Work with Us | Rural

#WorkDDHHS #OpportunityImpact #TheyreHere

Occupational group Administration