Administration Officer

Structerre Consulting; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Career growth

Diverse projects exposure

Employee Assistance Program

Job summary

Structerre Consulting, based in Sydney, is seeking an Administration Officer to support the NSW business. You will coordinate bookings, manage workflow, and ensure high-quality customer service across projects.

The role requires organisational, communication, and data-entry skills, with experience in Microsoft Office and Dynamics 365 valued. Join a collaborative Five Group-backed team delivering diverse engineering and construction projects.

Qualifications

• Previous experience in administration, scheduling, customer service, or coordination.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and a commitment to maintaining accurate records and data.
• Confident communication with clients and colleagues.
• Proficiency with Microsoft Office and business systems; Dynamics 365 experience is highly regarded.
• Proactive, team-oriented and able to work independently.

Responsibilities

• Coordinate and manage job bookings, allocations, and workflow progression across NSW operations.
• Communicate with clients to arrange bookings, site access, job updates, and information requests.
• Maintain accurate job records, documentation, and data within Dynamics 365 and company systems.
• Liaise with operational, laboratory, engineering, and support teams to ensure efficient service delivery.
• Monitor outstanding work, follow up on overdue items, and elevate workflow issues where required.
• Provide administrative support across NSW and QLD operations, including phone and email enquiries.

Skills

Administration

Scheduling

Customer service

Coordination

Organisational skills

Communication

Tools

Microsoft Office

Dynamics 365

Job description

Established in 1980, Structerre Consulting has become a trusted leader in the Australian construction industry. Our expertise spans structural, civil, and geotechnical engineering, supported by integrated services including site investigations, laboratory testing, surveying, inspections, and energy assessments. With a practical, client-focused approach, we help shape projects nationwide and deliver quality outcomes with confidence.

Structerre Consulting is backed by Five Group, a national network of engineering, surveying, consulting, and professional services businesses. Through this connection, we benefit from shared expertise, strong operational support, and a collaborative network that strengthens our capability and creates opportunities for our people and clients across Australia and South-East Asia.

Location: Sydney NSW

• Competitive salary package
• Supportive and collaborative team environment
• Opportunities for career growth and development
• Exposure to a diverse range of engineering and construction projects
• Employee Assistance Program and wellbeing initiatives

Your Role

As an Administration Officer, you'll play a critical role in supporting the day-to-day operations of our NSW business. Acting as a central point of coordination between clients, field staff, engineers, laboratories, and internal teams, you'll ensure jobs are accurately booked, maintained, and progressed through the business workflow while delivering exceptional customer service.

What You’ll Do:

• Coordinate and manage job bookings, allocations, and workflow progression across NSW operations.
• Communicate with clients to arrange bookings, site access, job updates, and information requests.
• Maintain accurate job records, documentation, and data within Dynamics and company systems.
• Liaise with operational, laboratory, engineering, and support teams to ensure efficient service delivery.
• Monitor outstanding work, follow up on overdue items, and elevate workflow issues where required.
• Provide administrative support across NSW and QLD operations, including phone and email enquiries.

What You’ll Bring

• Previous experience in an administration, scheduling, customer service, or coordination role.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and a commitment to maintaining accurate records and data.
• Confident communication skills with the ability to build positive relationships with clients and colleagues.
• Proficiency with Microsoft Office and business systems, with Dynamics 365 experience highly regarded.
• A proactive, team-oriented approach and the ability to work independently when required.

At Five Group, we're committed to building a diverse and inclusive workplace where people can thrive and succeed. Only shortlisted applicants will be contacted as we progress through the selection process.

Recruitment agencies: our Talent Acquisition team recruits directly and will contact selected partners if external support is required.