Administration Officer

Alpha Omega Management Consulting; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Job summary

Alpha Omega Management Consulting is seeking a proactive Admin Officer in Sydney to coordinate day-to-day operations, support executive staff, and serve as the primary contact for clients and visitors. The role emphasizes accuracy, timeliness and scalable admin processes in a CALD environment.

Ideal candidates have 3+ years in PA/EA roles, strong English plus Vietnamese/Khmer/Chinese language capability, and proficiency in MS Office or Google Workspace.

Qualifications

• 3+ years in PA/EA or executive support roles.
• Formal qualifications in Business Administration preferred.
• Police Check and Working with Children Check (if required) are mandatory.

Responsibilities

• Provide high-level administrative and executive support to leadership.
• Act as first point of contact for clients, visitors and stakeholders.
• Manage CRM records, reports, and compliance tasks.
• Coordinate onboarding logistics and IT setup for new hires.
• Assist with vendor coordination, scheduling and events.
• Ensure smooth day-to-day office operations and service excellence.

Skills

Bilingual English

Vietnamese/Khmer/Chinese

Education

Business Administration degree

Tools

Microsoft Office

Google Workspace

Job description

Vietnamese / Chinese / Khmer speaking Admin Officer wanted.

The organisation is an approved aged care and NDIS provider serving culturally and linguistically diverse (CALD) communities across South West Sydney. The purpose of this role is to ensure the smooth running of the business through the coordination of day-to-day activities. You will play a key role supporting the preparation and management of all office operational and admin activities, and act as the primary contact for walk-in visitors and general administrative support.

Reports to: Executive Assistant (Special Projects)

About the Role

Are you a go-getter self-starter looking for a dynamic role where you can make a tangible impact daily? We are seeking a proactive, highly organised, and bilingual Administration Officer with a can-do attitude, no task too big or small, to oversee our day-to-day office operations. You'll work with a wide range of stakeholders, from clients and participants to associate providers, suppliers, support workers, and care partners, and get to solve problems and think outside the box to keep things moving. In this pivotal role, you will manage administrative workflows, deliver outstanding customer service, and provide dedicated administrative support to the Executive Assistant, Contract Manager, and Business Manager.

Key Responsibilities

• Executive & Team Support: Report to the Executive Assistant, providing high-level administrative support to the Contract Manager and Business Manager.
• Stakeholder Engagement: Act as a key point of contact for clients, participants, associate providers, suppliers, support workers, and care partners.
• Customer & Visitor Engagement: Manage inbound/outbound calls and greet office visitors, delivering exceptional service across all touchpoints.
• Data Entry & Compliance: Maintain accurate records in the CRM system, generate periodic management reports, and assist with workforce compliance monitoring.
• IT & Onboarding Logistics: Assist with laptop/computer setups for new hires, monitor cyber security standards, troubleshoot basic telecom issues, and coordinate with vendors.
• Event Coordination: Plan and execute company events, including venue bookings, attendance tracking, and general logistics.

Requirements & Qualifications

• Experience: 3+ years of experience in a Personal Assistant (PA) or Executive Assistant (EA) role, with a strong all-rounder background in general office administration; experience in a boutique firm is highly regarded.
• Language Skills: Bilingual fluency in English combined with Vietnamese, Chinese, or Khmer.
• Technical Mastery: Proficient to expert-level skills in Microsoft Office (Word, PowerPoint) or Google Workspace.
• Core Competencies: A go-getter self-starter who requires minimal instruction and can pick up administrative tasks on the run; exceptional attention to detail; strong time management; and the ability to keep a calm composure with conflicting deadlines in a fast-paced environment.
• Customer Focus: Dedicated to clear, professional written and verbal communication across all internal and external channels.
• Education & Screening: Formal qualifications in Business Administration are highly regarded. A current Police Check and Working with Children Check (if required) are mandatory.

Why Apply?

This role offers a supportive workplace culture, direct collaboration with organisational leaders, a varied scope of responsibilities where no two days are the same, and salary packaging benefits.