Administration Officer

Disability Group Australia Pty Ltd; Sydney; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Free onsite parking

Performance growth opportunities

Job summary

Disability Group Australia Pty Ltd – Gregory Hills NSW is seeking a high-energy Admin Officer to manage participant intake, scheduling for Occupational Therapists, and practice administration tasks in a fast-paced NDIS clinic.

You will handle billing workflows, NDIs reports, and support rosters while serving as a warm, reliable main contact for participants and families. A background in NDIS admin and strong communication is ideal.

Qualifications

• Urgent, proactive admin experience preferred.
• Experience with NDIS funding intake or admin tasks is desirable.
• Strong communication skills with vulnerable participants.
• Ability to prioritise and adapt in a fast-paced clinic environment.

Responsibilities

• Manage participant intake and scheduling for Occupational Therapists.
• Handle clinical billing, invoicing, cancellations, and NDIs reports.
• Review timesheets, roster updates, and day-to-day escalations.
• Serve as main contact for participants, families, and Plan Managers.

Skills

High energy

Time management

Proactive

Empathetic communicator

NDIS knowledge

Tools

NDIS software

Job description

Disability Group Australia Pty Ltd – Gregory Hills NSW

Fast-growing NDIS practice in Gregory Hills seeking a high-energy, proactive Admin Officer. We need someone who solves problems, takes ownership, and thrives in a fast-paced environment—not a box-ticker.

What You’ll Do

• Participant Intake & Scheduling: Manage phone/email enquiries and coordinate daily calendars for Occupational Therapists.

• Practice Admin: Handle clinical billing, invoicing, cancellation workflows, and format NDIS reports.

• Operations Support: Review support worker timesheets, assist with roster updates, and handle day-to-day escalations.

• Stakeholder Support: Be the warm, reliable main contact for participants, families, and Plan Managers.

What We’re Looking For

• High Energy & Drive: You operate with urgency, take initiative, and naturally go above and beyond.

• Agile & Organized: Excellent time-management skills; able to reprioritise on the fly under pressure.

• NDIS / Health Admin Experience: Familiarity with NDIS funding, participant intake, or practice software.

• Empathetic Communicator: Professional, warm, and clear over the phone with vulnerable participants.

Why Join Us?

• $65k–$70k base + performance growth opportunities.

• Modern Gregory Hills office with free onsite parking.

• A supportive, fast-moving team that values results over routine.