Administration Officer

Family and Disability Services; Gold Coast City; On-site; AUD 52,000 - 59,000; Part time

Benefits offered by this job

NFP Salary Packaging

Superannuation

Flexible schedule

Job summary

UnitingCare Queensland’s FaDS team in Southport seeks a site-based Administration Officer to provide administrative, financial, operational and reception support for HOPES and Pathways to Grow. Reporting to the Service Leader, you’ll manage priorities independently and handle sensitive information with discretion.

This part-time role (19 hours per week, negotiable between 9am and 5pm) offers $40.49 per hour + Super + NFP Salary Packaging. A flexible, values-driven workplace awaits.

Qualifications

• Certificate IV in Business Administration, Event Management or a related qualification.
• At least two years’ administration experience supporting management.
• Advanced Microsoft 365 skills and confidence using business systems and databases.
• Experience with reconciliations, purchasing and accounts processing.
• Strong organisation, communication, attention to detail and stakeholder skills.
• Sound judgement and the ability to manage competing priorities in a fast-paced environment.
• Current Queensland Driver Licence.
• Current Working with Children Check (Blue Card) or eligibility to obtain one before commencement.
• Experience supporting vulnerable children and families, with knowledge of the Child Safety system would be highly regarded.

Responsibilities

• Coordinate diaries, appointments, travel, meetings, workshops and site activities.
• Prepare correspondence, reports, minutes, presentations and other documents.
• Process accounts, reconciliations, procurement cards, supplies and routine financial records.
• Maintain databases, registers, statistics and records.
• Liaise with internal teams, suppliers and service providers on facilities, fleet, technology, travel and safety requirements.
• Manage reception and routine enquiries, and support efficient, compliant processes.

Skills

Administration

Microsoft 365

Reconciliations

Purchasing

Attention to detail

Stakeholder management

Communication

Organisation

Time management

Education

Certificate IV in Business Administration

Event Management or related qualification

Tools

Microsoft 365

Databases/Records systems

Job description

Administration Officer | HOPES & Pathways to Grow | Southport Employment Term: Maximum Term to 30 June 2027 | Part-Time (19 hours per week, negotiable between 9am and 5pm) Location: Southport Remuneration: $40.49 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay) Applications Close: Friday 23rd October 2026

Make a meaningful difference with UnitingCare Queensland At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing.

Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

Your part in our UnitingCare team

We are seeking a site-based Administration Officer to provide administrative, financial, operational and reception support to our HOPES and Pathways to Grow programs in Southport. Reporting to the Service Leader, you’ll support service delivery, manage priorities independently and handle sensitive information with discretion.

Key responsibilities include:

• Coordinate diaries, appointments, travel, meetings, workshops and site activities.
• Prepare correspondence, reports, minutes, presentations and other documents.
• Process accounts, reconciliations, procurement cards, supplies and routine financial records.
• Maintain databases, registers, statistics and records.
• Liaise with internal teams, suppliers and service providers on facilities, fleet, technology, travel and safety requirements.
• Manage reception and routine enquiries, and support efficient, compliant processes.

What makes a difference for us?

• Certificate IV in Business Administration, Event Management or a related qualification.
• At least two years’ administration experience supporting management.
• Advanced Microsoft 365 skills and confidence using business systems and databases.
• Experience with reconciliations, purchasing and accounts processing.
• Strong organisation, communication, attention to detail and stakeholder skills.
• Sound judgement and the ability to manage competing priorities in a fast-paced environment.
• Current Queensland Driver License
• Current Working with Children Check (Blue Card) or eligibility to obtain one before commencement.
• Experience supporting vulnerable children and families, with knowledge of the Child Safety system would be highly regarded.

What makes a difference for you?

• Flexible work arrangements to support work-life balance
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy. UnitingCare - Join us