Home Services Officer

Blue Care; Townsville City; On-site; AUD 51,000 - 55,000; Part time

Benefits offered by this job

Salary packaging

Superannuation

Penalties & Allowances

Job summary

BlueCare in Townsville Mt Louisa is seeking a Home Services Officer on a casual basis to join the onsite hospitality team, delivering dining, cleaning and laundry services with a focus on person-centred care. Morning shifts can start as early as 6am and afternoon shifts can finish by 8pm.

You will support residents with meals, housekeeping and hygiene in a safe, welcoming environment. You will have prior hospitality/cleaning experience and a warm approach; NDIS screening clearance is required or

Qualifications

• Experience in hospitality, cleaning, or food service.
• Ability to provide person-centred customer service with warmth and respect.
• NDIS Worker Screening Clearance or willingness to obtain.

Responsibilities

• Assist with meal preparation and service, ensuring meals are delivered safely and meet dietary requirements.
• Set up and maintain clean, welcoming dining areas and support residents during mealtimes.
• Perform cleaning and laundry duties, including maintaining resident rooms and shared areas and caring for clothing and linen.
• Engage with residents in a warm and respectful manner, creating a positive experience.
• Deliver a high standard of hygiene and safety across all tasks.
• Support the team with daily operations to ensure smooth service delivery.

Skills

Hospitality

Cleaning

Food services

Customer service

Teamwork

Attention to detail

Job description

Home Services Officer | BlueCare | Townsville Mt Louisa Aged Care Facility Employment Term: Casual opportunity available Roster: Please clearly state your availability for shifts on your application questionnaire. Morning shifts can start as early as 6am. Afternoon shifts can finish as late as 8pm. Location: Townsville Mt Louisa Aged Care Facility Remuneration: $37.56 p/hr + Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with BlueCare We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts. About the role: This is a unique opportunity to build a rewarding career while restoring work-life balance in one of Australia's fastest growing industries. As a Home Services Officer, you will play a vital role in shaping each resident's daily experience of comfort, dignity and wellbeing. You will be part of the onsite hospitality team delivering high-quality dining, cleaning and laundry services within a safe, welcoming and person-centred environment. You will be organised, motivated and take pride in delivering excellent service, supporting residents with the following:

• Assist with meal preparation and service, ensuring meals are delivered safely and meet dietary requirements
• Set up and maintain clean, welcoming dining areas and support residents during mealtimes
• Perform cleaning and laundry duties, including maintaining resident rooms and shared areas and caring for clothing and linen
• Engage with residents in a warm and respectful manner, creating a positive experience
• Deliver a high standard of hygiene and safety across all tasks
• Support the team with daily operations to ensure smooth service delivery

Role requirements:

• Prior experience in hospitality, cleaning, food services or similar environment
• Demonstrated ability to provide person-centred customer service with warmth and respect
• Strong communication skills and ability to work collaboratively in a team
• Ability to prioritise tasks and work effectively in a fast-paced environment
• Excellent attention to detail and commitment to hygiene and safety standards
• Understanding of or willingness to learn food safety, infection control and cleaning practices
• NDIS Workers Screening Clearance or willingness to obtain Confidence to satisfy the relevant probity checks required by legislation or policies

We warmly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people living with disability, and people of all genders and identities.

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: Provide welcoming, safe & nurturing services for children Implement measures to prevent child abuse and neglect within our services Appropriately and immediately address child abuse and neglect if it does occur Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email [e-mail] Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare. UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy. UnitingCare - Join us We invite you to Introduce Yourself to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together.