Administration Officer - Mount Gambier

North West Queensland; Mount Isa City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Employee Assistance Program (EAP)

Relocation support may be negotiated

Job summary

The Administration Officer role at Women’s and Children’s Health Network (WCHN) focuses on professional reception duties, efficient administrative support, and confidential handling of client information across CAMHS sites. You will work with a multidisciplinary team to ensure accurate data collection, smooth operation of front-desk services, and coordinated scheduling.

Candidates should demonstrate experience in administrative tasks, strong communication skills with diverse clients, and

Qualifications

• Experience providing administrative support
• Demonstrated high-quality customer service
• Ability to communicate effectively with diverse clients
• Proficiency in MS Office and computer software applications
• Ability to prioritise workload and meet deadlines

Responsibilities

• Provide professional reception and telephone services
• Maintain accurate, confidential client information and obtain consent for data collection
• Provide comprehensive administrative support including document prep, records management, and meeting coordination
• Coordinate travel arrangements and processing of administrative tasks
• Ensure effective ordering, monitoring and reporting of resources and services
• Promote collaboration and high-quality customer service within the team

Skills

Administrative support

Customer service

MS Office

Confidential information handling

Tools

MS Office

Job description

Job Description

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Fitness Passport - giving regional employees and their families unlimited access to a range of gyms, pools, and health facilities, providing variety and flexibility. It supports regular exercise, wellbeing, and a healthy lifestyle while connecting with the community.
• Employee Assistance Program (EAP), offering free, confidential counselling for employees, and their immediate families, and is available at sites across regional locations.
• Relocation financial support may be negotiated, subject to eligibility., The Administration Officer is responsible for the provision of customer focussed reception duties and effective and efficient administrative support for CAMHS.
• Provide professional reception and telephone services while maintaining accurate, confidential client information and obtaining appropriate consent for data collection.
• Provide comprehensive administrative support, including document preparation, records management, meeting coordination, travel arrangements, and processing of administrative tasks.
• Ensure effective ordering, monitoring and reporting of resources including equipment and services.
• Contribute to a positive and supportive team environment by promoting collaboration, constructive communication, continuous learning, and high-quality customer service.

About the Employer

Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence - with our communities at the heart of everything we do.

About the Candidate

• Demonstrated experience providing administrative support and high-quality customer service
• Demonstrated ability to communicate effectively and sensitively with a diverse range of clients
• Demonstrated ability to manage confidential information, records and filing systems
• Demonstrated proficiency in MS Office and a range of computer software applications
• Demonstrated ability to prioritise workload, meet deadlines and work effectively within a multidisciplinary team