Administration Officer

Pickles Auctions; City of Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Extra leave

Bonus program

Career progression

Job summary

Pickles Auctions is seeking a reliable, friendly Administrator to join our Eagle Farm branch. You will support the administration team with reception duties, data entry, communication with customers and vendors, and coordination of couriers.

This permanent, full-time role offers a stable Monday–Friday schedule, opportunities for career progression, and a workplace that values accuracy, efficiency, and strong teamwork within a dynamic industry.

Qualifications

• Previous experience in a high-volume reception or customer service role.
• Excellent customer service and relationship-building skills.
• Clear and effective communication abilities.
• Strong problem solving and conflict resolution capabilities.
• Excellent attention to detail and time management.
• Ability to work autonomously without close supervision.

Responsibilities

• Deliver exceptional service – Engage with customers and buyers in person, over the phone, and via email, providing clear information and expert advice every day.
• Keep things moving – Manage incoming mail, coordinate couriers, handle data entry, and ensure office supplies are stocked and ready.
• Own the details – Complete all auction-related administration with accuracy and speed, hitting deadlines every time.
• Exceed expectations – Ensure buyers and vendors receive timely, precise support that meets their needs.
• Keep registrations on track - Check and cancel vehicle registration status to ensure auction readiness.
• Drive compliance - Prepare compliant registration documents aligned with Pickles and TMR requirements.
• Be the key liaison - Correspond with the Department of Transport and Main Roads on registration matters.
• Be the backbone - Partner with internal teams to deliver seamless admin support

Skills

Reception experience

Customer service

Clear communication

Problem solving

Attention to detail

Time management

Autonomy

Job description

• Enjoy extra leave + company bonus program
• Grow with us-real career progression opportunities
• Be part of a dynamic industry where no two days are the same

ABOUT THE ROLE

Permanent | Full-Time | Monday-Friday

We’re on the lookout for a reliable, friendly, and quick learner to join our Administration Team at our Eagle Farm QLD branch (4009). This is a permanent, full-time role (Monday-Friday, 8:00am–5:00pm) offering stability and variety.

Attention to detail, strong communication, and a can‑do attitude are essential. Ready to bring energy and precision to a fast‑paced team?

What you will do:

• Deliver exceptional service – Engage with customers and buyers in person, over the phone, and via email, providing clear information and expert advice every day.
• Keep things moving – Manage incoming mail, coordinate couriers, handle data entry, and ensure office supplies are stocked and ready.
• Own the details – Complete all auction-related administration with accuracy and speed, hitting deadlines every time.
• Exceed expectations – Ensure buyers and vendors receive timely, precise support that meets their needs.
• Keep registrations on track - Check and cancel vehicle registration status to ensure auction readiness.
• Drive compliance - Prepare compliant registration documents aligned with Pickles and TMR requirements.
• Be the key liaison - Correspond with the Department of Transport and Main Roads on registration matters.
• Be the backbone - Partner with internal teams to deliver seamless admin support

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Previous experience in a high-volume reception or customer service position
• Exceptional customer service skills and the ability to build strong relationships
• Clear and effective communication skills
• Strong problem solving and conflict resolution skills
• Excellent attention to detail and time management skills
• Ability to work autonomously without close supervision

WORKING AT PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

Our Commitment

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months’ probation.

Visit our website at www.pickles.com.au to find our more!