Administration Manager

Bank of China (Malaysia) Berhad; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Professional development

Flexible environment

Job summary

Harvey Norman is seeking an enthusiastic Administration Manager for the Townsville store in Garbutt. The role focuses on administration processes, team leadership, and coordinating with stakeholders to deliver excellent support services.

You will manage office operations, ensure timely reporting, and assist with financial tasks including payroll and monthly accounts. A strong customer service mindset and ability to coach a team are essential.

Qualifications

• Be highly motivated and results driven with outstanding customer service and communication skills.
• Excellent communication skills in verbal and written English.
• Be highly organised and possess great time management skills.
• Experience in office management.
• Ability to coach, lead and motivate an enthusiastic team.
• Competent with Excel and Word.

Responsibilities

• Lead Administration processes and retail operations at the Townsville store.
• Oversee team leadership and liaise with stakeholders to provide exceptional support services.
• Assist Franchisee with tasks including creditors, debtors, banking reconciliation, accounts payable/receivable, payroll, cash books, recruitment and monthly reporting.

Skills

Customer service

Communication

Team leadership

Time management

Office management

Tools

Excel

Word

Job description

Job no: 577798

Work type: Full Time

Location: Garbutt

Categories: Retail Administration

Discover a great place to work at Joyce Mayne. With our top notch customer service and wide range of products including computers, home appliances, home wares and more. We seek to provide customers in regional areas with the same range and service available in metropolitan areas.

• Full Time Position
• Paths for career progression with a trusted national brand

We are seeking an enthusiastic customer service focused Administration Manager to join the team at the Townsville Store.

As an Administration Manager has a good understanding of Administration processes, team leadership, general retail operations and liaising with relevant stakeholders to provide exceptional support services

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Experience in office management
• Have the ability to work under pressure, coach, lead and motivate an enthusiastic team
• Assist Franchisee’s in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books, recruitment and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience resolving issues and making quick decisions to ensure timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 13 Nov 2026 AUS Eastern Daylight Time