Administration Manager

AMA Collision; Townsville City; On-site; AUD 65,000 - 90,000; Full time

Job summary

AMA Collision Mackley St, part of AMA Group—Australia’s largest collision repair network, invites applications for an Administration Manager to lead the day-to-day office operations of our busy facility in Townsville.

Reporting to the Collision Centre Manager, you will oversee site administration, support customer service, workflow, finance and operations, with full training provided. This permanent, Monday to Friday role offers stability within a national network.

Qualifications

• Experience in administration, office coordination or team support.
• Strong organisation and attention to detail, with the ability to manage competing priorities.
• Confident communication and a professional, customer-focused approach.
• Comfort using computer systems and maintaining accurate records.
• A proactive, collaborative attitude and commitment to workplace safety.
• Experience with payroll, invoicing, accounts or automotive administration will be highly regarded but is not essential.
• Be part of Australia’s largest collision repair network.

Responsibilities

• Coordinate administrative workloads and support the Collision Centre Manager.
• Deliver exceptional service to customers, insurers and work providers throughout the repair journey.
• Maintain accurate job records, bookings, progress updates, authorities and completion information.
• Support production planning, reporting and daily team meetings.
• Assist with invoicing, accounts, reconciliations, debt follow-up and end-of-month reporting.
• Support payroll inputs, leave administration and timekeeping.
• Assist with parts, sublets, consumables and supplier administration as required.
• Maintain site safety systems, monthly checks and general office administration.

Skills

Administration

Office coordination

Payroll experience

Job description

Join AMA Collision Mackley St, part of AMA Group—Australia’s largest collision repair network. Enjoy the stability of a national organisation with the support of a close-knit local team.

We have an exciting opportunity for an Administration Manager to lead the day-to-day office operations of our busy collision repair facility.

Reporting to the Collision Centre Manager, you will lead site administration and help deliver an efficient, safe and positive experience for customers, insurers and the wider team.

No previous collision repair experience is required—full training will be provided.

Permanent, Monday to Friday.

About the role

In this varied position, you will coordinate the administration team and provide hands‑on support across customer service, workflow, finance and site operations.

Key responsibilities:

• Coordinate administrative workloads and support the Collision Centre Manager.
• Deliver exceptional service to customers, insurers and work providers throughout the repair journey.
• Maintain accurate job records, bookings, progress updates, authorities and completion information.
• Support production planning, reporting and daily team meetings.
• Assist with invoicing, accounts, reconciliations, debt follow‑up and end‑of‑month reporting.
• Support payroll inputs, leave administration and timekeeping.
• Assist with parts, sublets, consumables and supplier administration as required.
• Maintain site safety systems, monthly checks and general office administration.

What We're Looking For:

• Experience in administration, office coordination or team support.
• Strong organisation and attention to detail, with the ability to manage competing priorities.
• Confident communication and a professional, customer‑focused approach.
• Comfort using computer systems and maintaining accurate records.
• A proactive, collaborative attitude and commitment to workplace safety.
• Experience with payroll, invoicing, accounts or automotive administration will be highly regarded but is not essential.
• Be part of Australia’s largest collision repair network.
• Join a supportive local team backed by a stable national organisation.
• Receive full training—collision repair experience is not required.
• Take on a varied role with genuine responsibility and opportunities to grow.

If you are an organised, people‑focused administrator ready to take the next step in your career, we would love to hear from you.