Administration & Customer Service Professionals

Soldier On; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work options

Learning pathways

Additional leave entitlements

Corporate discounts

Job summary

ADF Careers in Australia is seeking Administration and Customer Service professionals to support candidates throughout the recruitment journey. You will coordinate bookings, maintain records, and communicate clearly with candidates and internal teams in a flexible, learning‑focused environment.

Join a collaborative team that values service excellence, with roles available in all major cities and opportunities to advance your career within the Australian Defence Force ecosystem.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills and the ability to prioritise competing tasks.
• Ability to manage schedules, processes, and documentation accurately.
• Proficiency with systems and a keen eye for detail.
• Collaborative approach and commitment to achieving team goals.

Responsibilities

• Coordinating and managing candidate bookings, documentation, and logistics
• Maintaining accurate records and ensuring compliance with processes
• Communicating clearly and professionally with candidates and internal stakeholders
• Managing multiple priorities and deadlines with attention to detail
• Identifying opportunities to improve processes and enhance candidate experience

Skills

Excellent communication

Strong organisational skills

Schedule management

Documentation accuracy

Team collaboration

Education

None

Tools

None

Job description

Administration & Customer Service Professionals

Job ID: 05355

Administration & Customer Service Professionals

• Date Posted: October 5, 2026

Category: Government & Defence

Full-time

Location: National

National

Support future ADF talent by delivering exceptional candidate experiences through admin excellence and customer care

• Enjoy flexible work options and clear pathways for learning and careers development.
• Be part of a collaborative and supportive team culture team
• Join ADF Careers and support one of Australia’s most important missions
• That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services.
• We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Are you an organised, people-focused professional with strong administration and customer service skills? Join ADF Careers and play a vital role in supporting candidates through one of Australia’s most important missions. This is your chance to work in a dynamic, collaborative environment where flexibility, growth, and meaningful impact come together.

Roles available in all major cities.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work. Be you, and we’ll be better together. To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

We have multiple opportunities for administration and candidate support professionals to join our team. These roles are critical in ensuring a smooth and positive experience for candidates throughout their recruitment journey. You’ll work closely with internal teams and stakeholders to manage processes, coordinate schedules, and provide exceptional service.

Key responsibilities could include:

• Coordinating and managing candidate bookings, documentation, and logistics
• Maintaining accurate records and ensuring compliance with processes
• Communicating clearly and professionally with candidates and internal stakeholders
• Managing multiple priorities and deadlines with attention to detail
• Identifying opportunities to improve processes and enhance candidate experience

Candidate’s Profile

If you have strong administration skills and a passion for delivering outstanding customer service, we want to hear from you. Your background will demonstrate:

• Excellent verbal and written communication skills
• Strong organisational skills and the ability to prioritise competing tasks
• Ability to manage schedules, processes, and documentation accurately
• Proficiency with systems and a keen eye for detail
• A collaborative approach and commitment to achieving team goals

To apply, you must be an Australian citizen and able to maintain an Australian AGSVA security clearance.