Candidate Support Coordinator

Adecco Portugal; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Adecco Portugal is seeking a Candidate Support Coordinator to deliver administrative and candidate-facing support across the ADF recruitment journey. You will guide candidates through complex requirements, manage documentation, and ensure timely, accurate processing.

You will work with Recruitment Delivery and Enlistment Coordination teams, maintain data integrity, respond to inquiries, and identify bottlenecks to keep the pipeline moving while upholding compliance and security standards.

Qualifications

• Recent experience in end-to-end recruitment and onboarding.
• Ability to manage multiple tasks with accuracy.
• Strong communication and interpersonal skills.
• Experience handling regulatory/compliance requirements.
• Collaborative team player.

Responsibilities

• Provide end-to-end administrative and candidate support across the ADF recruitment journey.
• Manage candidate documentation and credential checks with high accuracy.
• Act as a primary contact for candidates, handling inquiries.
• Support candidate progression by addressing bottlenecks and maintaining pipeline flow.
• Coordinate dossier preparation and suitability assessments.
• Maintain data integrity through system updates and QA.
• Collaborate with recruitment and enlistment teams to meet objectives.

Skills

End-to-end recruitment

Documentation management

Regulatory compliance

Candidate communications

Attention to detail

Multitasking

Job description

The Candidate Support Coordinator is responsible for delivering critical administrative and candidate-facing support across the ADF recruitment process. Working closely with Recruitment Delivery and Enlistment Coordination teams, the role ensures candidates are guided through complex requirements with accuracy, timeliness, and care. This includes managing documentation, maintaining compliance, coordinating communications, and actively progressing candidates through the pipeline.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 70,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

What you'll be doing

The role plays a key part in enhancing candidate experience while supporting recruitment outcomes and operational targets.

You will:

• Provide end-to-end administrative and candidate support across the ADF recruitment journey, ensuring a smooth and positive experience
• Manage and process candidate documentation, credential checks, and compliance requirements with a high level of accuracy and timeliness
• Act as a key point of contact for candidates, handling inbound and outbound communications and responding to queries
• Support candidate progression by identifying and resolving bottlenecks, maintaining pipeline flow, and meeting recruitment targets
• Deliver specialised support across multiple areas including dossier preparation, education testing (BKSB), re-entry case management, and suitability assessments
• Maintain data integrity through system updates, document uploads, and quality assurance activities
• Collaborate with recruitment and enlistment teams to meet operational objectives and improve candidate outcomes

About you

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Demonstrated, recent experience and knowledge of end-to-end recruitment process, onboarding, specifically candidate management and communications.
• Strong ability to manage multiple tasks, maintain accuracy and precision in document management, data entry, and compliance with regulatory requirements throughout the recruitment and enlistment process.
• Excellent communication and interpersonal skills with the ability to tailor delivery to varying stakeholder levels and preferences.
• Strong attention to detail with an ability to manage competing priorities and maintain quality service delivery when working under pressure.
• A collaborative approach to building professional relationships and working within a team to contribute to the team vision

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.