Administration & Customer Service Officer

Cleanaway Waste Management; Morwell; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Salary package

Career development

Paid parental leave

Health benefits

Job summary

Cleanaway Waste Management is seeking a proactive Administration Officer to join our Morwell team. This fast-paced, hands-on role provides high‑quality administrative support to daily operations and builds strong relationships with customers, councils and internal teams.

You will manage data, invoicing tasks, and compliance checks while supporting site operations. The successful candidate is organized, detail‑oriented, accurate, and capable of handling multiple priorities in a busy environment.

Qualifications

• Strong attention to detail with the ability to identify and resolve discrepancies.
• Confident working with systems, data and reporting.
• Previous experience in administration or data entry is preferred.
• High level of accuracy when entering, reviewing and maintaining data.
• Strong organisational and time management skills.
• Ability to work collaboratively with site teams, drivers and Finance.
• Comfortable managing multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Liaise with drivers and internal teams, acting as a key point of contact to support timely and compliant job execution and resolve day‑to‑day queries.
• Work closely with council contacts to manage their data and databases, including updating, maintaining and auditing records to ensure information is accurate and up to date.
• Manage invoicing tasks, including raising, reviewing and correcting invoices, as well as identifying and resolving contract‑related errors.
• Provide administrative and operational support to the site team, including completing compliance checks, preparing reports and supporting continuous improvement initiatives to enhance safety and performance.

Skills

Data entry

Administration

Attention to detail

Job description

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We’re looking for a proactive and organised Administration Officer to join our team in Morwell, VIC. This is a hands‑on, fast‑paced role where you’ll play an important part in supporting day‑to‑day operations, providing high‑quality administrative support and building strong working relationships with our customers, councils and internal teams. It’s a great opportunity to develop your skills and grow your career with a business that values teamwork, accuracy and getting the job done well.

Key Responsibilities

• Liaise with drivers and internal teams, acting as a key point of contact to support timely and compliant job execution and resolve day‑to‑day queries.
• Work closely with council contacts to manage their data and databases, including updating, maintaining and auditing records to ensure information is accurate and up to date.
• Manage invoicing tasks, including raising, reviewing and correcting invoices, as well as identifying and resolving contract‑related errors.
• Provide administrative and operational support to the site team, including completing compliance checks, preparing reports and supporting continuous improvement initiatives to enhance safety and performance.

About You

You’re organised, detail‑focused and confident working with people, systems and data. You take pride in producing accurate work, communicate effectively and bring a proactive approach to supporting a busy operational environment.

• Strong attention to detail with the ability to identify and resolve discrepancies.
• Confident working with systems, data and reporting.
• Previous experience in administration or data entry is preferred.
• High level of accuracy when entering, reviewing and maintaining data.
• Strong organisational and time management skills.
• Ability to work collaboratively with site teams, drivers and Finance.
• Comfortable managing multiple priorities and deadlines in a fast‑paced environment.

Why join Cleanaway?

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail].

Applications Close

Vacancy no: 525400

Work Type

Fixed Term - Full Time

Location

Morwell VIC Australia

Categories

Administration, Customer Service