Administration Coordinator

Service Stream; City Of Canning; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Safety

Delivery

People

Accountability

Job summary

Service Stream is seeking an Administration Coordinator to support the WA Field Module, driving efficient administrative and operational delivery for MDU builds and network activities in WA. You will report to the State Manager and work closely with Area Managers and Field Supervisors to ensure accurate reporting, documentation, and compliance across projects.

Ideal candidates bring strong organisational skills, attention to detail, and experience in field-based operations, with proficiency in

Qualifications

• Experience in administration, program coordination, or operational support roles.
• Exposure to telecommunications, construction, utilities, or field-based operations is highly regarded.
• Strong reporting, data entry, document management, and workflow coordination skills.
• Excellent organisational and communication abilities.
• Advanced attention to detail and a commitment to accuracy.
• Confidence working with Microsoft Office, CRM/ERP systems, and digital workflow tools.

Responsibilities

• Procurement of land access documentation.
• Manage MDU waivers, pursue land access documents, quotes, build support, complaints, defects, notifications, and program documentation.
• Coordinate work order creation, allocation, updates, and closure.
• Prepare weekly and monthly KPI reports, dashboards, and performance summaries.
• Support meeting coordination, agendas, minutes, and action tracking.
• Maintain operational logs, compliance registers, training records, and workflow documentation.
• Assist with onboarding field resources and supervisors.
• Liaise with internal stakeholders and client representatives, ensuring timely communication and issue resolution.
• Support quality assurance, audit preparation, compliance reporting, and continuous improvement initiatives.

Skills

Administration

Program Coordination

Operational Support

Reporting

Data Entry

Communication

Tools

Microsoft Office

CRM/ERP systems

Digital workflow tools

Job description

Are you a highly organised administrator who thrives in a fast-paced operational environment with land access experience? Service Stream is seeking an Administration Coordinator to provide critical support across the WA Field Module, helping drive the successful delivery of MDU builds, network operations, and associated workstreams. This role is ideal for someone who enjoys coordinating multiple priorities, supporting stakeholders, and ensuring operational excellence through strong administrative discipline.

About the Role

As the Administration Coordinator, you will support the State Manager, Area Managers, and Field Supervisors by delivering high-quality administrative, program, and operational support. You'll play a key role in maintaining program continuity, driving efficiency, and ensuring accurate reporting, compliance, and documentation across the business.

Key Responsibilities

• Procurement of land access documentation
• Manage MDU waivers, pursue land access documents, quotes, build support, complaints, defects, notifications, and program documentation.
• Coordinate work order creation, allocation, updates, and closure.
• Prepare weekly and monthly KPI reports, dashboards, and performance summaries.
• Support meeting coordination, agendas, minutes, and action tracking.
• Maintain operational logs, compliance registers, training records, and workflow documentation.
• Assist with onboarding field resources and supervisors.
• Liaise with internal stakeholders and client representatives, ensuring timely communication and issue resolution.
• Support quality assurance, audit preparation, compliance reporting, and continuous improvement initiatives.

What We're Looking For

We're looking for a proactive and detail-oriented professional who can confidently manage competing priorities while supporting multiple operational leaders.

To be successful, you'll bring:

• Experience in administration, program coordination, or operational support roles.
• Exposure to telecommunications, construction, utilities, or field-based operations (highly regarded).
• Strong reporting, data entry, document management, and workflow coordination skills.
• Excellent organisational and communication abilities.
• Advanced attention to detail and a commitment to accuracy.
• Confidence working with Microsoft Office, CRM/ERP systems, and digital workflow tools.

Why Join Service Stream?

• Safety – We care about our people, customers, and communities.
• Delivery – We deliver on our commitments.
• People – We foster an inclusive and supportive workplace.
• Accountability – We take ownership of our results.

If you're a motivated administrator who enjoys supporting operational teams, improving processes, and contributing to the success of large-scale telecommunications programs, we'd love to hear from you.

Department

Administration

Primary Location

WA - Welshpool

Job Description Summary

JD attached.

About the Role

Administration Coordinator WA

Telecommunications | WA Field Module