Administration Coordinator

Mater Health Services; City of Brisbane; On-site; AUD 107,000 - 117,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Staff benefits

Job summary

Mater Health Brisbane is seeking an experienced Administration Coordinator to support South Brisbane and Springfield, delivering high-quality administrative service to patients, relatives and clinical and non-clinical staff. The role reports to the Business Manager – Planned Care and is permanent, full‑time, based at both locations.

You will lead a team of administrative staff, drive efficiency, manage rostering and recruitment, monitor performance, and foster a positive culture.

Qualifications

• Healthcare administration experience in complex environments.
• Leadership and team management within healthcare settings.
• Strong time management and organisational skills.
• Experience leading change initiatives and sound decision making.
• Excellent communication and collaboration skills.
• Patient-focused care with proficiency in Microsoft Office and healthcare information systems.

Responsibilities

• Overseeing delivery of services within the department ensuring high standards.
• Managing staff rostering and recruitment processes to ensure adequate staffing.
• Evaluate employee performance and promote professional development.
• Foster a positive work environment and address staff concerns to sustain engagement.
• Assess skill sets and ensure an appropriate mix of capabilities.
• Set and maintain high standards for the quality of administrative work.

Skills

Healthcare Admin

Leadership

Operational Skills

Change Management

Communication

Attention to Detail

Technical Proficiency

Tools

MS Office

Healthcare IT Systems

Job description

About the role

Mater Health Brisbane are currently seeking an experienced and dynamic Administration Coordinator to play a key role in the delivery of exceptional administrative service across both South Brisbane and Springfield and support to Mater patients, relatives and clinic and non-clinical staff. This position is being offered as a permanent, full time position based at both South Brisbane and Springfield.

The position reports to the Business Manager – Planned Care. In this role you will be a member of the Planned Care leadership team, helping to respond to escalations and queries, whilst leading and supporting improvement and change management initiatives across the service.

You will join a team of Administration Coordinators, with the core function to provide specialised knowledge in administrative tasks and provide guidance to administration staff whilst managing the day-to-day operational requirements of the department. There is a specific focus on financial efficiency by managing resources effectively and optimising operational processes for efficiency in addition to optimal utilisation of resources, both human and material to achieve best and sustainable results.

Salary range: $54.57 – $59.38 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

The role of Administration Coordinator will see you drive efficiency and improvement in line with organisation goals and key performance indicators.

Responsibilities for the role will include:

• Overseeing of the delivery of services within the department or unit ensuring high standards are maintained
• Managing staff schedules (rostering) and participation in recruitment processes to ensure the department is adequately staffed
• Evaluate employee performance, identify areas of improvement, and promote professional development among the team members
• Foster a positive work environment & culture by engaging with employees and addressing their concerns, thus ensuring high levels of engagement
• Assess skill sets of the team members and ensure an appropriate mix of skills to handle various tasks efficiently
• Set and maintain high standards for the quality of administrative work, striving for exceptional performance from the administration team

About you

To be considered for this role, you must have:

• Healthcare Administration Experience Demonstrated expertise in complex healthcare administration, providing specialised support in fast-paced environments
• Leadership and Team Management Proven ability to lead, manage and develop teams, ideally within medical or healthcare settings
• Strong Operational Skills Excellent time management, prioritisation and organisational skills, with the ability to manage competing demands and meet tight deadlines
• Change, Problem Solving and Decision Making Experience leading change initiatives, applying lateral thinking, and making sound decisions in line with organisational policies and delegations
• Communication and Collaboration Highly effective interpersonal, written and verbal communication skills, with the ability to work collaboratively and independently
• Patient Focus, Attention to Detail and Technical Capability Committed to delivering patient-centred care, maintaining strong attention to detail, and proficient in Microsoft Office and healthcare information systems, with the ability to quickly learn new technologies

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater.

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.