Administration Officer

Mater Health Services; City of Brisbane; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development and learning

Generous salary packaging

Health and wellbeing support

Fitness Passport access

Discounted parking

Supportive culture

Job summary

Mater Health Services in South Brisbane is seeking a casual Administration Officer to support the Mater Cancer Care Centre team. The role focuses on delivering high-quality administrative and operational support within a busy ward environment.

You will manage reception, data entry, records, and correspondence, while working with multidisciplinary teams to improve service delivery and patient experience. Strong communication and computer skills are essential.

Qualifications

• Experienced in medical administration and patient services.
• Strong time management and organisational skills.
• Proficient with Patient Administration systems or able to learn quickly.
• Excellent customer service and interpersonal communication.
• Able to organise and prioritise work in a busy environment.
• Proficient in Excel.

Responsibilities

• Provide reception, data entry, document preparation and records management with confidentiality.
• Coordinate between incoming/outgoing correspondence and support improvement initiatives.
• Work with multidisciplinary teams to meet operational needs.
• Draft routine senior management communications when required.
• Maintain secure, accurate files and meeting records; uphold KPIs.
• Support staff training as needed.

Skills

Medical administration

Time management

Organisational skills

Customer service

Interpersonal communication

Ability to prioritise

Excel

Tools

Patient Administration systems

Excel

Job description

Job no: 506767
Work type: Casual
Location: South Brisbane
Categories: Administration

About the role

The Mater Hospital Administration team has an opportunity available for an Administration Officerto join the Mater Cancer Care Centre (MCCC) Team.

We have a casual position available based at Mater’s South Brisbane Campus.

The Administration Officer plays a key role in the delivery of exceptional service to Mater patients, families and staff. The core function of this role is to support the daily administrative and operational requirements of the ward, with a strong focus on operational efficiency, service delivery and business support.

As an Administration Officer, you will play an important role in supporting the day-to-day operations of the ward while helping to create an exceptional experience for patients, families and staff. Working as part of a collaborative team, you will provide high-quality administrative support that contributes to the smooth and efficient delivery of healthcare services.

• Manage a variety of administrative tasks such as but not limited to reception, data entry, document preparation, records management while ensuring all information is accurate and kept confidential.
• Coordination between incoming and outgoing correspondence, support administration processes and assist with service improvement initiatives as required.
• Work closely and collaboratively with multidisciplinary teams across the hospital, building strong relationships and providing responsive support to meet operational needs.
• Be proactive in identifying opportunities to improve processes and contribute to a positive, patient-focused environment where exceptional service is delivered every time
• Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management.
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions.
• Maintaining and meeting KPIs
• Support staff training

About you

• Experienced in providing medical administration support.
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Ability to use Excel

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare , education , fundraising & philanthropy and research . With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Applications close Wednesday 30 th September, 2026 – please note, we may contact applicants prior to the closing date.

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Applications close: 30 Sep 2026 E. Australia Standard Time