Administration Manager

Harvey Norman Global Pty Limited; Ballina Shire; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Recognition for good performance

Flexible work environment

Job summary

Harvey Norman Ballina Administration Team is seeking a passionate, customer service focused Administration Manager to join them in delivering Great Service, Always! to their customers.

You will oversee administration processes, provide team leadership, coordinate with store stakeholders, manage schedules and reporting, and ensure accurate payroll and banking tasks for the franchise.

Qualifications

• Highly motivated, results-driven with outstanding customer service and communication skills.
• Excellent communication skills in both verbal and written English.
• Highly organised with great time management skills.
• Experience in office management.
• Ability to work under pressure, coach, lead and motivate an enthusiastic team.
• Competent computer skills with advanced knowledge in Excel and Word.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Lead administration processes and liaise with stakeholders to provide exceptional support services.
• Manage and coach the Administration Team to deliver Great Service, Always! to customers.
• Oversee office operations, schedules and reporting to support store performance.
• Assist Franchisees with tasks including creditors, debtors, banking reconciliation, payroll, and monthly reporting.
• Maintain accuracy and attention to detail while working with minimal supervision.

Skills

Customer service

Communication skills

Team leadership

Time management

Office management

Attention to detail

Problem solving

Prioritisation

Tools

Excel

Word

Job description

Job no: 576457
Work type: Full Time
Location: Ballina
Categories: Retail Administration

Full Time Position
Guaranteed base earnings
Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Ballina Administration Team is seeking a passionate, customer service focused Administration Manager to join them in delivering Great Service, Always! to their customers.

As an Administration Manager, you has a good understanding of Administration processes, team leadership, general retail operations and liaising with relevant stakeholders to provide exceptional support services

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Experience in office management
• Have the ability to work under pressure, coach, lead and motivate an enthusiastic team
• Assist Franchisee’s in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books, recruitment and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience resolving issues and making quick decisions to ensure timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 25 Aug 2026 AUS Eastern Standard Time