Administration Assistant / Receptionist 1

Paccar Inc; City of Maroondah; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Generous superannuation

Salary sacrifice

Corporate health benefits

Education support

Long-term employment opportunities

Job summary

PACCAR is seeking a professional Administration Assistant / Receptionist to be the first point of contact and to support day-to-day office administration. You will deliver excellent front-of-house service while coordinating administrative tasks in a fast-paced environment.

The role requires strong organisation, attention to detail and professional communication, with a focus on confidentiality and teamwork.

Qualifications

• Experience in reception, administration or office coordination.
• Excellent phone manner and professional communication.
• Highly organised with ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and accuracy.
• Confidentiality and professionalism in handling information.
• Team-oriented and proactive with colleagues across the business.

Responsibilities

• Welcome visitors and manage all front reception inquiries.
• Answer and direct incoming calls and relay messages promptly.
• Coordinate meeting rooms, catering, travel bookings and calendars for senior management.
• Provide general admin support: reports, presentations, correspondence and document management.
• Assist with customer communications, insurance records, compliance administration and reporting.
• Support financial tasks including payment processing, invoicing and reconciliations as required.
• Maintain office facilities, supplies and shared spaces.
• Manage incoming mail, filing, scanning and record keeping.
• Assist with marketing initiatives, training docs and customer correspondence.
• Provide back-up support across administration and operations as needed.

Skills

Front desk

Customer service

MS Office

Time management

Confidentiality

Communication

Teamwork

Tools

Word

Excel

Outlook

PowerPoint

Job description

Administration Assistant / Receptionist 1

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

About Us

PACCAR Financial and PacLease provides financial services and leasing products for purchases of PACCAR's vehicles through an extensive dealer network throughout Australia.

The Opportunity

PACCAR Financial is seeking a professional and customer-focused Reception & Administration Coordinator to be the face of our business. In this varied role, you will provide exceptional front-of-house service while supporting the day-to-day administrative operations of the office. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, takes pride in delivering outstanding service, and thrives on keeping things organised.

Key Responsibilities

• Welcome visitors and manage all front reception enquiries.
• Answer and direct incoming calls, ensuring messages are delivered promptly.
• Coordinate meeting rooms, catering requirements, travel bookings, and calendars for senior management.
• Provide general administrative support, including reports, presentations, correspondence, and document management.
• Assist with customer communications, insurance records, compliance administration, and reporting activities.
• Support financial administration tasks, including payment processing, invoicing, expense reconciliations, and settlements as required.
• Maintain office facilities, stationery supplies, kitchen areas, and shared meeting spaces.
• Manage incoming mail, filing, scanning, and record keeping.
• Assist with marketing initiatives, training documentation, and customer correspondence.
• Provide back-up support across administration and operational functions when required.

About you

• Previous experience in reception, administration, customer service, or office coordination.
• Friendly, professional, and confident communicator with excellent phone manner.
• Highly organised with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and a high level of accuracy.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Demonstrated ability to maintain confidentiality and professionalism.
• Team-oriented, proactive, and willing to support colleagues across the business.
• Strong organisational, coordination, and time management skills.
• Customer-focused with a commitment to delivering exceptional service.

If you enjoy being the first point of contact for customers and visitors while playing a key role in keeping an office running smoothly, we'd love to hear from you.

Why Choose Us?

In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.