Administration Assistant / Receptionist

HHH Partners Pty Ltd; Emerald; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Rostered Day Off

Job summary

HHH Partners Pty Ltd in Emerald, QLD is seeking a full-time Administration Assistant/Receptionist to join our Emerald office. This role is a frontline position supporting our team and Directors, welcoming visitors and assisting with client-related administrative tasks.

You will handle calls, maintain databases, manage calendars, process payments, and prepare tax packages for distribution. The role offers a busy, supportive environment with an above-award remuneration package and a 9-day

Qualifications

• Strong customer service and communication skills in a busy office environment.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Welcome and direct guests arriving at our office.
• Liaise with clients verbally and in writing, including dictations.
• Maintain the client database/workflow.
• Handle and direct inbound telephone calls.
• Manage calendars and book appointments.
• Order and replenish supplies.
• Process daily client payments and prepare banking.
• Manage electronic lodgements and ATO correspondence.
• Prepare client tax packages for distribution (electronic and mail).
• Scan records and file documents.

Skills

Customer service

Communication

Time management

Multitasking

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

Established in 1986, HHH Partners is a progressive Chartered Accountants firm with offices in Emerald and Rockhampton.

We are currently seeking a full time Administration Assistant / Receptionist to join our team in our Emerald office.

We are looking for someone willing and eager to provide support to our team and clients. You will be one of the first points of contact for the company and be responsible for supporting administration team members and Directors of the firm.

Duties

Working as part of the administration team your duties will include:

Welcome and direct guests arriving at our office

Liaising with clients both verbally and written, including dictations

Maintaining the client database/ workflow

Handling & directing inbound telephone calls

Calendar management including booking appointments

Order and maintain supplies

Daily receipting of client payments and preparation of banking

Process and manage electronic lodgements and ATO correspondence

Preparing client tax packages for distribution both electronically and via mail

Records scanning

Filing

About you

We are looking for a motivated team player who enjoys the diversity of a busy admin role. Some of the key attributes we will be looking for in the successful candidate include:

Excellent customer service skills. Previous experience in an office environmentis not essential but would be highly regarded.

Demonstrated skills in Microsoft Word, Excel and Outlook

High level of interpersonal, communication and customer service skills

Excellent time management with the ability to prioritise workload and multitask

Ability to work independently but also as part of a team

Above Award remuneration for the right candidate

Working alongside a supportive and friendly team

Rostered Day Off (RDO) agreement available after probation - enjoy a 9-day fortnight

All applications are strictly confidential .