Administration Assistant - Emergency Department - Night Shift

Swan Hill District Health; Swan Hill; On-site; AUD 34,000 - 43,000; Full time

Benefits offered by this job

Free onsite car parking

Professional Development opportunities

Salary Sacrifice/Packaging

Discounted Corporate gym memberships

Employee Assistance Program

Job summary

Swan Hill District Health is seeking experienced Administration Support for Night Shift in the Emergency Department. Roles may be full-time, part-time or casual to cover 8-hour night shifts on weeknights, weekends and public holidays, with opportunities to take additional shifts as vacancies arise.

The role focuses on professional, patient‑facing administrative support, accurately capturing patient information for clinical and billing systems, and supporting a multidisciplinary team under

Qualifications

• Previous administration experience in a healthcare setting.
• Strong customer service and communication.
• Proficient data entry and computer skills.
• Ability to work in a multidisciplinary team.
• Ability to show initiative and prioritise workload.

Responsibilities

• Deliver professional and customer-focused administrative support in the Emergency Department.
• Capture patient information for clinical and billing purposes onto information systems.
• Provide support to the multi-disciplinary team and assist the Nurse Unit Manager and Administration Co-ordinator.

Skills

Customer service

Communication skills

Data entry

Teamwork

Initiative

Prioritisation

Healthcare administration experience

Tools

Microsoft Office

EMR system

Job description

Night Shift

Full-time or Part-time HS1

We are looking for suitably qualified people, with previous experience in administration support to work night shifts in our Emergency Department. This may be permanent full-time, part-time or casual positions to work the 8 hour night shift on week nights, weekends and public holidays with the ability to pick up additional shifts to cover vacancies.

About the Role:

The role of Administration Support - Emergency Department Night Shift is to deliver professional and customer focused services, often as the first point of contact for patients, their families and visitors to our health facility. Your primary responsibility is to ensure all patient related information for clinical and billing purposes is captured onto the information systems.

You will be responsible but not limited to administrative activities within the Emergency Department, providing support to all the members of the multi-disciplinary team plus other tasks as requested by the Nurse Unit Manager, Director of Corporate Programs and/or the Administration Co-ordinator.

Key Selection Criteria

• Highly developed customer service and interpersonal skills.
• Concise written and verbal communication skills, including professional phone manner.
• Highly developed computer and data entry skills.
• Professional demeanour and manner.
• An ability to work as a team member in a multidisciplinary environment.
• Ability to show initiative and to be able to prioritise workload.
• Previous administration experience in a healthcare setting.

About You:

• Current National Police Check & Working with Children’s Check
• 2024 Flu Vaccination, Serology evidence of immunisation status

About us:

Swan Hill District Health is a 143 bed (including Aged Care), fully integrated rural public health facility servicing a greater community of around 35,000 people. Our vision at, Swan Hill District Health, is to provide clear, connected care, best experience for our community.

SHDH is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, SHDH also provides:

• A dynamic workplace
• Discounted Corporate gym memberships
• Free onsite car parking
• Professional Development opportunities
• Salary Sacrifice/Packaging
• Employee Assistance Program

You will find the full position description and application for employment form in the attached documents. Swan Hill District Health will be reviewing applications and scheduling interviews immediately and advertising may cease prior to the stated closing date.

Closing Date: 20th November 2026

Swan Hill District Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.