Administration Assistant - Switchboard and Emergency (Casual position)

Northeast Health; Wangaratta; On-site; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Competitive pay

Salary packaging

EAP program

Wellbeing program

Social club

Job summary

Northeast Health Wangaratta is seeking an experienced Administration Assistant to operate the 24/7 hospital switchboard and provide frontline administrative support within a busy clinical environment. The role requires flexibility to cover varied shifts, including days, nights, weekends and public holidays, with emphasis on accuracy and patient privacy.

Ideal candidates will have strong communication, time management and organisational skills, with familiarity of medical terminology and privacy

Qualifications

• Experience in busy administrative settings.
• Excellent communication and organisational skills.
• Familiarity with medical terminology and privacy principles.

Responsibilities

• Handle hospital switchboard duties and reception tasks.
• Provide accurate and timely administrative support in a clinical setting.
• Assist with coverage for other shifts and duties as required.

Skills

Administrative skills

Communication

Time management

Organizational skills

Medical terminology

Privacy principles

Job description

• Casual contract
• Varied shift times & Penalties and shift allowances apply

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.

NHW are looking for an experienced administration super star who enjoys working in a busy work environment with excellent communication, time management and organizational skills. The successful candidates must be able to work well under pressure with competing demands, be competent in clinical and administrative settings, and be familiar with medical terminology and privacy principles. The ability to work as a team member, within a multidisciplinary team, is essential.

The position of Administration Assistant - Switchboard Emergency requires the ability to be flexible and have an enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.

The Hospital Switchboard Emergency department operates 24 hours a day, 7 days per week. Availability to work across all shifts, including days, nights, weekends and public holidays is a requirement of this position.

Our Region:

• Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
• An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
• We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
• Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
• Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
• https://www.visitwangaratta.com.au/Home
• https://www.victoriashighcountry.com.au/snow/

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts. There is also the option for full time employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Well being programs and discounted corporate gym membership
• Social Club Benefits
• Support for our diverse workforce

Confirmation of Influenza Vaccination or an approved medical exemption is required upon application. Covid Vaccination is strongly recommended

A PD for this role can be downloaded below or at www.northeasthealth.org.au/careers/jobs/

Applications close Sunday, 1st of November 2026