Administration Assistant - Switchboard and Emergency (Casual position)

Northeast Health Wangaratta; Wangaratta; On-site; AUD 41,000 - 63,000; Part time

Benefits offered by this job

Salary packaging options

5 weeks annual leave (+ extra for long

Public holiday swap option

Employee Assistance Program

Wellbeing programs

Gym membership discounts

Social club

Diversity support

Job summary

Northeast Health Wangaratta is seeking an experienced administration professional to support the hospital switchboard and administrative functions in a busy clinical setting. The role requires flexibility to cover varied shifts, including days, nights, weekends and public holidays.

Ideal candidates will be adept at handling multiple tasks, communicating clearly, and working as part of a multidisciplinary team within a respectful and privacy-conscious environment.

Qualifications

• Experience in administration or switchboard within healthcare is preferred.
• Able to perform under pressure with competing demands in a busy setting.
• Familiar with medical terminology and privacy principles.
• Excellent communication, time management and organisational skills.

Responsibilities

• Provide switchboard and administrative support in a busy hospital environment.
• Cover shifts across days, nights, weekends and public holidays as required.
• Collaborate within a multidisciplinary team to deliver timely services.

Skills

Communication skills

Time management

Organisational skills

Teamwork

Job description

• Casual contract
• Varied shift times & Penalties and shift allowances apply

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.

NHW are looking for an experienced administration super star who enjoys working in a busy work environment with excellent communication, time management and organizational skills. The successful candidates must be able to work well under pressure with competing demands, be competent in clinical and administrative settings, and be familiar with medical terminology and privacy principles. The ability to work as a team member, within a multidisciplinary team, is essential.

The position of Administration Assistant - Switchboard Emergency requires the ability to be flexible and have an enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.

The Hospital Switchboard Emergency department operates 24 hours a day, 7 days per week. Availability to work across all shifts, including days, nights, weekends and public holidays is a requirement of this position.

Our Region:

• Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
• An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
• We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
• Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
• Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
• https://www.visitwangaratta.com.au/Home
• https://www.victoriashighcountry.com.au/snow/

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts. There is also the option for full time employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Well being programs and discounted corporate gym membership
• Social Club Benefits
• Support for our diverse workforce

Confirmation of Influenza Vaccination or an approved medical exemption is required upon application. Covid Vaccination is strongly recommended

A PD for this role can be downloaded below or at www.northeasthealth.org.au/careers/jobs/

Applications close Sunday, 1st of November 2026