Administration Assistant - Switchboard and Emergency

Northeast Health Wangaratta; Wangaratta; On-site; AUD 52,000 - 72,000; Part time

Benefits offered by this job

Competitive remuneration

Salary packaging

Five weeks annual leave

Holiday entitlement swap

EAP

Wellbeing programs

Social club

Diversity support

Job summary

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region, delivering acute, sub-acute, aged care and community services. This Administration Assistant - Switchboard Emergency role requires flexibility across all shifts, including days, nights, weekends and public holidays, in a busy clinical setting.

Successful candidates will have strong communication and time management skills, with the ability to work well under pressure and as part of a multidisciplinary

Qualifications

• Experience in administration in clinical/medical settings.
• Able to work under pressure with competing demands.
• Familiar with medical terminology and privacy principles.
• Team player within a multidisciplinary setting.

Responsibilities

• Handle hospital switchboard and emergency communications across 24/7 operations.
• Provide flexible coverage for leave and additional hours when needed.
• Assist with administrative tasks in a busy clinical environment.

Job description

• Full & Part Time, Ongoing & Fixed Term Contracts
• Position 1 - 32 hours per fortnight
• Position 2 - 76 hours per fortnight
• Position 3 - 53 hours per fortnight - Fixed Term Contract 2/11/2026 - 6/6/2027

Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.

NHW are looking for an experienced administration super star who enjoys working in a busy work environment with excellent communication, time management and organizational skills. The successful candidates must be able to work well under pressure with competing demands, be competent in clinical and administrative settings, and be familiar with medical terminology and privacy principles. The ability to work as a team member, within a multidisciplinary team, is essential.

The position of Administration Assistant - Switchboard Emergency requires the ability to be flexible and have an enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.

The Hospital Switchboard Emergency department operates 24 hours a day, 7 days per week. Availability to work across all shifts, including days, nights, weekends and public holidays is a requirement of this position.

Our Region:

• Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
• An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
• We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
• Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
• Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
• https://www.visitwangaratta.com.au/Home
• https://www.victoriashighcountry.com.au/snow/

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts. There is also the option for employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Well being programs and discounted corporate gym membership
• Social Club Benefits
• Support for our diverse workforce

Applications close Sunday, 1st of November 2026

Applications are reviewed and assessed daily. Suitable candidates will be interviewed and the position may be filled prior to the advertisement’s closing date.

NHW do not accept unsolicited applications from recruitment companies

If you have any issues with submitting your application please call the Recruitment Team on [phone]