Administration Assistant

Metcash Trading Limited; Rockhampton Regional; On-site; AUD 40,000 - 50,000; Part time

Job summary

Metcash Rockhampton is looking for two Administration Assistants to join the site, with one 36 hours per week and one 20-25 hours per week position, both offering opportunities to transition to permanent roles. The role covers a range of administrative duties supporting the local team and customers.

You will perform data entry, accounts support, and customer service, enabling efficient day-to-day operations while upholding safety and a positive workplace culture.

Qualifications

• Proficient with Microsoft Office applications.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a professional approach.

Responsibilities

• Provide administrative support to the wider team.
• Deliver excellent customer service both over the phone and face-to-face.
• Assist with Accounts Payable and Accounts Receivable activities.
• Support stock control and inventory-related processes.
• Prepare and maintain accurate records and documentation.
• Perform data entry and general office administration tasks.
• Contribute to a safe and positive workplace culture.
• Build strong working relationships with internal and external stakeholders.

Skills

Microsoft Office

Communication

Customer Service

Accounts Payable/Receivable

Stock Control

Attention to Detail

Task Prioritisation

Workplace Safety

Job description

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Location: Rockhampton, Queensland, AUSTRALIA

Company: Metcash

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.

About the Opportunity

Campbells Rockhampton is a key part of the Metcash network, supporting local businesses and customers across the region. We pride ourselves on delivering exceptional service, maintaining strong safety standards, and fostering a collaborative team environment where our people can grow and succeed.

About the Opportunity

We are currently seeking two Administration Assistants to join our team in Rockhampton:

• 1 x Casual Position – 36 hours per week, with the opportunity to transition to permanent employment.
• 1 x Casual Position – 20-25 hours per week, with the opportunity to transition to a permanent part-time position.

This is a varied and fast-paced role that offers exposure to a range of administrative functions while supporting the day-to-day operations of our site.

In this Role

• Provide administrative support to the wider team.
• Deliver excellent customer service both over the phone and face-to-face.
• Assist with Accounts Payable and Accounts Receivable activities.
• Support stock control and inventory-related processes.
• Prepare and maintain accurate records and documentation.
• Perform data entry and general office administration tasks.
• Contribute to a safe and positive workplace culture.
• Build strong working relationships with internal and external stakeholders.

What are we looking for?

• Previous experience using Microsoft Office applications.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a professional approach.
• Accounts Payable and Accounts Receivable experience is desirable.
• Stock control or inventory experience is desirable.
• Strong attention to detail and organisational skills.
• Ability to prioritise tasks and work effectively in a fast-paced environment.
• A positive attitude and strong commitment to workplace safety.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

Career Growth: Endless learning and development opportunities

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.